Atomos Ninja-2 – User Manual Edition 1: November 2012 31
15. Software updates
Updating AtomOS (Firmware)
From time to time we will issue software updates for your Ninja-2. To
update the firmware (that’s the software that runs inside your Ninja-2),
there is a simple procedure you have to follow.
• Go to http://www.atomos.com/ninja2/firmware/
• Locate and download the firmware upgrade
1. Extract the file ATOMSAM.FW from the firmware zip file.
2. Copy ATOMSAM.FW onto a drive in a Master Caddy.
a. Atomos recommends you use a freshly formatted known good disk.
b. Always format your drives in the Ninja-2. The Ninja-2 formats the
drive for optimal performance for Video.
3. Put 2 freshly charged batteries on your Ninja-2.
a. It is very important that your Ninja-2 does not lose power during a
firmware upgrade.
b. This is a necessary precaution to make doubly sure that power is
not lost.
4. Power down your Ninja-2.
5. Insert the Master Caddy with the ATOMSAM.FW file.
6. Power up your Ninja-2 with a short press of the Power Button.
7. Watch the screen. Do not remove the Master Caddy until after the
upgrade is complete.
8. The Atomos Logo will appear, and after a few seconds the firmware
upgrade will start.
9. While the firmware upgrade is happening, there will be flashing
coloured lines above and below the Atomos Logo.
10. The firmware upgrade will take up to a few minutes.
11. When the firmware upgrade is finished, the Ninja-2 will:
a. delete ATOMSAM.FW from the drive. This is a necessary
precaution for the upgrade procedure.
b. Power itself down.
12. Wait until the Ninja-2 has powered itself down.
13. Turn on your Ninja-2 again with a short press of the Power Button.
14. When the Ninja-2 has booted, Press “MENU” and then “Ninja-2
Info” and check that the version number is the version expected.
Please ensure your batteries have plenty of charge and that you do
not interrupt your Ninja-2 while its firmware is upgrading. You will see
a randomised colour-bar display on the screen top and bottom of the
screen while updating is taking place. When it is finished, the Ninja-2
will restart and you will be able to use the device as normal.
Problems when installing AtomOS
Very occasionally, the firmware update process can go wrong. This might
be because of an incomplete or corrupted download.
In the unlikely event of your Ninja-2 becoming unresponsive, there is a
built-in recovery mechanism.
All you have to do is press and hold the on/off button for 10 seconds.
If you do this your Ninja-2 will revert to its factory condition, and you will
be able to retry the firmware update later (taking due precautions to identify
and remove possible reasons for the failure of the previous attempt).
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