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AudioCodes 405HD - Configuring Call Forwarding; Figure A-2: Configuring Call Forwarding Using Broadsofts Broadworks

AudioCodes 405HD
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Administrator's Manual A. Configuring Phones in Server-Specific Deployments
Version 3.4.3 185 400HD Series IP Phones
A.1.2 Configuring Call Forwarding
Note: Before configuring Call Forwarding in the phone's screen, make sure the
parameter ‘system/feature_key_synchronization/enabled=1’ (see Section A.1.4).
A.1.2.1 From the Phone
Call Forwarding can be configured in a BroadSoft environment using the phone's screen.
To configure call forwarding on the phone:
See the phone's User's Manual for detailed information.
A.1.2.2 From BroadSoft's BroadWorks
Call Forwarding can also be configured from the BroadSoft BroadWorks application platform.
Call Forwarding status can also be retrieved from it.
The figure below shows Call Forwarding configuration and status in BroadSoft's
BroadWorks.
Figure A-2: Configuring Call Forwarding using BroadSoft's BroadWorks
Note: The 'Forward No Reply' timeout can be configured as 'number of rings' rather than
as 'seconds' if the BroadSoft Feature Key is enabled (by configuring the cfg file
parameter 'voip/line/0/call_forward/timeout_mode' to RINGS_COUNT instead of to the
default SECONDS). For example, if the BroadSoft Feature Key is enabled and
'voip/line/0/call_forward/timeout_mode' is configured to RINGS_COUNT, the phone will
by default ring 2r (2 rings) before the call is forwarded. The setting can be changed
according to user preference to 4r (4 rings), for example. The feature allows compliance
with BroadSoft's Feature Key Synchronization method.
For detailed information, see related BroadSoft documention.

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