Configuration Note 7. Troubleshooting
Version 6.8 39 Mediant 1000B
7 Troubleshooting
The tools used for debugging include network sniffer applications (such as Wireshark) and
AudioCodes' Syslog server application.
7.1 Configuring AudioCodes Gateway for Syslog Server
The Syslog client, embedded in the AudioCodes gateway sends error reports/events
generated by the gateway application to a Syslog server, using IP/UDP protocol.
To activate the Syslog client on the AudioCodes gateways:
1. Open the Syslog Settings page (Configure tab > System > Syslog Settings).
2. From the ‘Enable Syslog’ drop-down list, select Enable.
3. Use the parameter ‘Syslog Server IP Address’ to define the IP address of the Syslog
server you use.
Note: The Syslog Server IP address must be one that corresponds with your network
environment in which the Syslog server is installed (e.g., 10.15.17.100).
Figure 7-1: Syslog Settings
4. From the 'Debug Level' drop-down list, select 5, to determine the Syslog logging level.
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