You cannot access a switch at the stack IP address using ping, Telnet, SSH, Web, or EDM recovery
tree
...................................................................................................................................................
51
Stack Health Check: Cascade Up and Cascade Down columns display LINK DOWN or MISSING........
52
Cascade Up and Cascade Down columns display LINK DOWN or MISSING recovery tree...........
52
Stack Health Check: Cascade Up and Cascade Down columns display UP WITH ERRORS.................
54
Cascade Up and Cascade Down columns display UP WITH ERRORS recovery tree....................
54
Locating the switch console ports.............................................................................................................
55
Using the Diagnostics Menu.....................................................................................................................
56
Example Checking PVID of ports..............................................................................................................
58
Example VLAN Interface VLAN IDs..........................................................................................................
58
Tagging options.........................................................................................................................................
60
Chapter 9: Troubleshooting hardware..............................................................................
61
Check power.............................................................................................................................................
63
Check port.................................................................................................................................................
65
Check fiber port.........................................................................................................................................
66
Replace unit..............................................................................................................................................
68
Chapter 10: Troubleshooting ADAC..................................................................................
71
IP phone is not detected...........................................................................................................................
72
Correct filtering.................................................................................................................................
72
Reload ADAC MAC in range table...................................................................................................
73
Reduce LLDP devices......................................................................................................................
75
Auto configuration is not applied...............................................................................................................
76
Correct auto configuration................................................................................................................
76
Chapter 11: Configuring SLA Monitor...............................................................................
79
Configuring the SLA Monitor agent using ACLI........................................................................................
79
Displaying SLA Monitor agent settings.............................................................................................
79
Configuring the SLA Monitor............................................................................................................
79
Configuring SLA Monitor using EDM........................................................................................................
82
Chapter 12: Troubleshooting authentication....................................................................
85
EAP client authentication..........................................................................................................................
86
Restore RADIUS connection............................................................................................................
87
Enable EAP on the PC.....................................................................................................................
89
Apply the method.............................................................................................................................
90
Enable EAP globally.........................................................................................................................
91
EAP multihost repeated re-authentication issue.......................................................................................
93
Match EAP-MAC-MAX to EAP users...............................................................................................
94
Set EAPOL request packet..............................................................................................................
95
EAP RADIUS VLAN is not being applied..................................................................................................
96
Configure VLAN at RADIUS.............................................................................................................
97
Configure switch...............................................................................................................................
99
Configured MAC is not authenticating......................................................................................................
101
Configure the switch.........................................................................................................................
101
Non-EAP RADIUS MAC not authenticating..............................................................................................
104
Configure switch...............................................................................................................................
105
RADIUS server configuration error...................................................................................................
107
Non-EAP MHSA MAC is not authenticating..............................................................................................
108
Configure switch...............................................................................................................................
108
6 Troubleshooting 5.1 February 2013