Wireless IP Telephone Status Messages
Issue 6, January 2011 137
Message Description Action
Cert Expired When WPA2-Enterprise with PEAP
authentication is selected, the handset failed
to connect due to an expired certificate on the
handset or authentication server.
Verify that the NTP server is properly
configured with the correct time.
Verify that the certificates loaded on the
handset and authentication server have
valid start/end dates by looking at “valid to”
field from “validity” data in certificates.
If any of the certificates have expired
replace them with new certificates.
Cert Invalid When WPA2-Enterprise with PEAP
authentication is selected, the Wireless IP
Telephone failed to connect to the network
because the certificate start date is in the
future.
Verify that the NTP server is properly
configured with the correct time.
Verify that the certificates loaded on the
handset and authentication server have
valid start/end dates by looking at “valid
from” field from “validity” data in
certificates.
If any of the certificates have expired
replace them with new certificates.
Charge Complete The Wireless IP Telephone is now fully charged. No action needed.
Charger Error The Wireless IP Telephone as detected a
problem with the charging circuitry.
Allow the charger and battery to cool. If the
problem persists, try a new or confirmed
battery. If the problem still persists, contact
technical support and report the error.
Charging … The Wireless IP Telephone is charging in the
Desktop Charger.
No action needed.
Checking Code Wireless IP Telephone is contacting the TFTP
Server to determine if it has a newer version of
software that should be downloaded.
None, this message should only last for
approximately one second. If message
remains displayed, END and contact
customer support for a replacement
handset.
Checking DHCP IP The Wireless IP Telephone is retrieving DHCP
information from the DHCP server.
None. This is informational only.
CRC Code Error The software which has been TFTP downloaded
has a bad redundancy code check.
Try the download again; it is possible the
software was corrupted during download. If
the error repeats, check that the download
image on the TFTP server is not corrupted.
Code Mismatch! The software loaded into the Wireless IP
Telephone is incorrect for this model handset.
Verify that the License Management value is
correct. Replace the software image on the
TFTP server with software that is correct for
the handset model.
DCA Timeout The Wireless IP Telephone has detected a fault
for which it cannot recover, possibly due to a
failure to acquire any network.
Turn the Wireless IP Telephone off then on
again. If error persists, contact Avaya
Technical Support and report the error.
Dest Unreachable Unable to establish network connectivity with
the gatekeeper
Verify gatekeeper is running and has
network connectivity to WLAN infrastructure.
DHCP Error (1-5) DHCP Error 1. The Wireless IP Telephone cannot locate a
DHCP server. It will try every 4 seconds until
a server is located.
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