Procedure
1. From the Phone screen, gain access to the Features menu.
2. Scroll to Call Pickup and press OK .
Calling someone in your intercom group
About this task
If your system administrator has set up an intercom group, you can call anyone in that group
by pressing a few numbers.
Procedure
1. Before dialing, scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Dial Icom and press OK or just press the corresponding
line button.
The intercom group number shows next to the Dial Intercom feature and the next
denotes the extension your administrator has predefined as your automatic
intercom destination extension.
3. Press the number(s) that corresponds to the destination extension.
4. Press Enter or OK to activate the intercom call to that extension, where the call
appearance identifies the incoming call with your name followed by ICOM.
Tracing a malicious call
About this task
Use the Malicious Call Trace (MCT) feature to trace a malicious call. Activating MCT alerts a
controller to begin call tracing and provide information for reporting this call. This feature is
available only if your administrator has set up the phone system to trace and track malicious
calls and there is an attendant or controlling user to oversee the trace.
Procedure
1. During an active call, scroll right from the Phone screen to access the Features
menu.
2. If necessary, scroll down to MCT and the corresponding line button to start the
trace.
Calling someone in your intercom group
Using Avaya 9601 IP Deskphone SIP November 2013 79
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