Avaya 9601 - Interrupting a Call with a Whisper Page; Setting Mute Alert

Procedure
1. Before dialing, scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Priority Call and press OK or just press the
corresponding line button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing the priority call to that extension,
where the call appearance will show the incoming call as a priority call.
Interrupting a call with a whisper page
About this task
Use the Whisper Page feature to interrupt or “barge in” on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can
hear the page. Other parties on the call cannot hear the page, and the person who makes the
page cannot hear anyone on the call. If the paged user has a display telephone, the paged
user can see your caller ID. For example, users A and B are on a call. You have an urgent
message for user A and make a whisper page. All three users hear the tone that signals the
page, but only user A hears the page itself. You cannot hear user B.
Procedure
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Whisper Page and press OK or just press the
corresponding line button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing and deliver your message when the
person you called answers.
Setting mute alert
About this task
You can use the mute alert feature to get an alert if you start to speak while you have put your
phone on mute. You can select any of the following alerts:
Interrupting a call with a whisper page
Using Avaya 9601 IP Deskphone SIP November 2013 81