Administering deskphone options
70 Administering Avaya 9601/9608/9608G/9611G/9621G/9641G IP Deskphones SIP
Comments? infodev@avaya.com
BUTTON_MAPPINGS " " (Null) A mechanism for a Contact Center environment to
disable the Forward, Speaker, Hookswitch/
Switchhook, and Headset buttons and to remap the
Speaker button as a Release button.
You can assign the following values attributes to
this parameter:
● Forward
● Speaker
● Hookswitch
● Headset
You can assign the following values to each of
these attribute:
● na to disable the button.
● cc-release to remap the button as the
Release button.
For example, the following setting disables the
Forward, Hookswitch/Switchhook, and Headset
buttons and remaps the Speaker button as the
Release button.
SET BUTTON_MAPPINGS
"Forward=na,Speaker=cc-release,Hookswitch=na,
Headset=na"
CALL_TRANSFER_
MODE
0 Used to specify how transfers are performed when
ENABLE_AVAYA_ENVIRONMENT=0.
You can assign the following values to this
parameter:
● 0 for attended transfer
● 1 for unattended transfer
CALLFWDADDR " " (Null) Used to specify the URI to which calls are
forwarded in failover.
CALLFWDDELAY 1 Failover environments only. Specifies the number
of ring cycles generated at the deskphone before
the call is forwarded to the Call Forwarding
Address, if call forwarding on "No answer" is
selected in failover. Valid number of ringing cycles
are 0-20.
Parameter Name Default
Value
Description and Value Range
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