Other network considerations
Issue 3 January 2014 33
Security
SIP-based 9600 Series IP Deskphones provide lock and logout functionalities for security and
protection of the privacy of a user. When a user locks the deskphone, no one can unlock the
deskphone without the assigned password for the particular user. While in a locked state, a user
can only make emergency calls using the deskphone. The deskphone restricts access to any
user data while in locked state.
When a user logs out from the deskphone, the deskphone is available for other users to use.
However, when another user logs in to the same deskphone using designated extension and
password, the user can not access other user’s data who have used the same deskphone. For
example, suppose user A and user B use the same deskphone. When user A logs out of the
deskphone, user B logs in. When user B logs in, user B can not access any record of user A,
such as contacts and call records, on the deskphone.
!
Important:
Important: The CRAFT menu provides access to certain administrative procedures from the
deskphone. You must change the default password for the CRAFT menu to
restrict users from using the administrative procedures to change the deskphone
configuration.
For troubleshooting the deskphones, the deskphones support SSH and a secure password
assignment mechanism for the Avaya professionals to login to the deskphones remotely and
perform the required operations remotely in a secure environment.
For troubleshooting the deskphones, the deskphones support SSH and a secure password
assignment mechanism for the Avaya professionals to login to the deskphones remotely and
perform the required operations remotely in a secure environment.
SSH users are not given the root access. The access permission is read-only and does not
support access to any private data including:
● Digital certificate private keys
● Authentication credentials for SIP, HTTP, 802.1X, VPN, Exchange, and LDAP
● Contact and call log information
● Personal browser information, such as bookmarks, URL history, and cookies
System-specific Any unused port number Transmitted signaling
protocol packets
UDP
Destination Port Source Port Use UDP or
TCP?
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