Administering applications and options
142 Administering Avaya 9601/9608/9608G/9611G/9621G/9641G IP Deskphones SIP
Comments? infodev@avaya.com
out of a deskphone and logs back into a different deskphone, the user is not able to see the IM
history.
Note:
Note: IM works only if Presence is working. IM requires the SIP signaling be set to TLS.
Integrating Microsoft
™
Exchange
9600 Series IP Deskphones can integrate with Microsoft Exchange. With this integration, users
can:
● View Calendar reminders that users can dismiss, snoozed, or use the reminders to make a
call.
● Dial into conference calls without entering long complex conference call number and
passcode.
● View their contacts that are populated in their private exchange contacts
The link between the 9600 Series IP Deskphones and the Exchange server can be secured
9600 Series IP Deskphones models 9601, 9608, 9608G, 9611G, 9621G, and 9641G support
Microsoft Exchange calendar integration and Microsoft Exchange contact integration. Using the
integration feature deskphones can download the following information from the Exchange
server and display this information to the users:
● Contact information
● Appointment
● Calendar data containing meeting schedules.
To gain access to the Exchange contacts, calendar, and reminder information, users must use
Avaya Menu to specify their:
● Credentials, that is, the Exchange user account name and the password.
● Calendar reminder and display preferences.
The deskphone automatically adds the Exchange contacts of a user to the contact list under the
Exchange Contacts screen. Users can save the Exchange contacts to PPM using the +Local
key.
Note:
Note: Users can modify or delete contacts that are saved in PPM.
Avaya Deskphone SIP does not support the presence tracking feature for the
Exchange contacts.
Avaya Deskphone SIP release 6.3 onwards supports integration with Microsoft
Exchange Server 2010 and maintains a backward capability with Microsoft
Exchange Server 2007.
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