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Avaya 9630 - Putting a call on hold; Muting a call

Avaya 9630
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Ignoring an incoming call
Press Ignore to turn off the ringer for an incoming call
Putting a call on hold
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
Note:
A hold timer may display when you put a call on hold. For more information, see
Configuring call timers on page 16 .
4. Press Resume or the line button of the held call to retrieve the call. Your system
administrator may have administered the Hold Recall feature, which alerts you
visually and with a priority ring to remind you of a held call after a certain period of
time.
Muting a call
If a call is on mute and you switch between the handset, headset, or speakerphone, the mute
will be turned off. When the call is muted, the Mute button light is on and the top line displays the
Mute icon.
1. Press Mute during a call so that the other person cannot hear you.
2. Press Mute again to unmute the call.
Answering a call
28 Avaya one-X
Deskphone SIP for 9630/9630G IP Telephone User Guide November 2009

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