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Avaya 9630 - Parking a call

Avaya 9630
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Parking a call
Use the Call Park feature to answer a held call at another extension if you are part of a
telephone coverage or hunt group. For example, if you need to go to another location to verify
some information, you can park your current call and answer it at another location within your
group.
1. During an active call, scroll right from the Phone screen to access the Features
menu.
2. If necessary, scroll down to Call Park and press OK or just press the corresponding
line button.
3. At the other telephone, press the Call Park line/feature button to unpark the call.
Unparking a call
Use the Call Unpark feature to release a call from the extension at which it was parked, when
the extension is part of a coverage or hunt group.
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Call Unpark and press OK or just press the
corresponding line button.
3. Enter the original extension from which the call was parked.
4. Press Enter or OK to release (unpark) the call.
Picking up a call from your pickup group
When your administrator has set up your phone as part of a "pickup group" use the Call Pickup
feature to answer any other phone in the group.
Parking a call
Avaya one-X
Deskphone SIP for 9630/9630G IP Telephone User Guide November 2009 55

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