Forwarding calls..............................................................................................................................................35
Turning off call forwarding..............................................................................................................................36
Chapter 6: Conference calls..................................................................................................37
Setting up a conference call............................................................................................................................37
Adding a person on hold to a conference call................................................................................................37
Putting a conference call on hold....................................................................................................................38
Chapter 7: Bridged call appearances....................................................................................39
Answering a call on a bridged line..................................................................................................................39
Joining a call on a bridged line........................................................................................................................39
Making an outgoing call on a bridged line......................................................................................................39
Excluding others from bridging onto your call................................................................................................40
Transferring a bridged call to its own voice mail............................................................................................40
Chapter 8: Contacts................................................................................................................41
Searching for a contact..................................................................................................................................41
Viewing a contact's details..............................................................................................................................42
Adding a new contact......................................................................................................................................42
Editing a contact..............................................................................................................................................43
Deleting a contact..........................................................................................................................................44
Chapter 9: Call Log..................................................................................................................45
Viewing the call log..........................................................................................................................................45
Viewing Call Log details..................................................................................................................................45
Adding an entry from the call log to your contacts list....................................................................................46
Removing an entry from the Call Log..............................................................................................................46
Clearing all entries from the call log................................................................................................................46
Turning off call logging....................................................................................................................................47
Chapter 10: Getting your messages......................................................................................49
Logging into your voicemail............................................................................................................................49
Chapter 11: Features menu....................................................................................................51
Accessing the Features menu........................................................................................................................51
Monitoring other extensions at a glance........................................................................................................51
Assigning labels to pre-assigned (Autodial) numbers....................................................................................52
Setting up automatic call back........................................................................................................................52
Making an auto intercom call..........................................................................................................................53
Call Forwarding when your line is busy or if you don't answer........................................................................53
Blocking your extension from displaying during calls......................................................................................54
Displaying your extension on outgoing calls..................................................................................................54
Parking a call..................................................................................................................................................55
Unparking a call..............................................................................................................................................55
Picking up a call from your pickup group........................................................................................................55
Calling someone in your intercom group........................................................................................................56
Tracing a malicious call..................................................................................................................................56
Recording a call..............................................................................................................................................57
Making a priority call......................................................................................................................................57
Interrupting a call with a whisper page............................................................................................................57
Configuring simultaneous ringing for multiple telephones (EC500)................................................................58
Extending a call to your cell phone (EC500)..........................................................................................58
Chapter 12: Browser..............................................................................................................61
Navigating Web pages....................................................................................................................................61
Contents
4 Avaya one-X
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Deskphone SIP for 9630/9630G IP Telephone User Guide November 2009