Avaya H239 - Page 6

Trusted certificates page.................................................................................................. 39
Device certificates page................................................................................................... 39
Call logs tab.......................................................................................................................... 39
Function key tab.................................................................................................................... 40
Configuring the customizable function keys....................................................................... 40
Function key subtypes..................................................................................................... 40
Chapter 5: Phone settings configuration and management............................................... 42
Configuring automatic phone provisioning............................................................................... 42
Configuring automatic provisioning for phone display background image and icons.................... 44
Accessing the web portal....................................................................................................... 45
Configuring the phone using the DHCP or static provisioning server.......................................... 46
Configuring phone provisioning by using Plug and Play............................................................ 47
Managing phone reboots....................................................................................................... 48
Chapter 6: Avaya H249 phone screen customization......................................................... 49
Screen navigation.................................................................................................................. 49
Obtaining a screen capture for the H249 phone....................................................................... 49
Modifying the screen picture................................................................................................... 50
Modifying display icons.......................................................................................................... 50
Modifying the logo................................................................................................................. 51
Deleting a picture.................................................................................................................. 52
Adding a greeting on the display screen.................................................................................. 52
Adding the hotel address on the display screen....................................................................... 52
Configuring function keys....................................................................................................... 53
Chapter 7: Troubleshooting................................................................................................... 55
Device does not start up........................................................................................................ 55
Device registration fails.......................................................................................................... 55
Audio issues with the handset................................................................................................ 56
Choppy audio on speaker phone............................................................................................ 56
Phone stops responding........................................................................................................ 56
Greeting Words parameter in the configuration file causes the web administration portal to get
stuck and the H249 phone to reboot....................................................................................... 57
The hotline feature does not work when the H249 phone is in screen saver mode...................... 57
Cannot receive incoming calls after failover occurs.................................................................. 57
Chapter 8: Resources............................................................................................................. 59
Documentation...................................................................................................................... 59
Finding documents on the Avaya Support website............................................................. 59
Support................................................................................................................................ 60
Using the Avaya InSite Knowledge Base........................................................................... 60
Contents
October 2019 Installing and Administering the Avaya H239 and H249 Phones 6
Comments on this document? infodev@avaya.com