calendar (continued)
reminder time ..............................................................118
reminder tone ..............................................................118
reviewing event .............................................................70
setting a week day for reminder ..................................118
snooze time .................................................................
118
call
customer originated trace ........................................... 105
disposition codes ........................................................ 108
emergency escalation .................................................107
escalation ................................................................... 106
recents ..........................................................................
45
supervisor ........................................................... 106, 107
trace ............................................................................105
call details
ACD call information ...................................................103
call forward,
disable .......................................................................... 72
enable ...........................................................................72
call forward-busy,
disable .......................................................................... 72
enable ...........................................................................72
call forwarding
call forward busy ...........................................................71
call forward no answer ..................................................71
call forward— no answer,
disable .......................................................................... 73
enable ...........................................................................73
call history
viewing ..........................................................................45
call information
ACD call ......................................................................103
calling
corporate database list ................................................. 33
dial pad ................................................................... 32, 33
emergency calling ...................................................33, 34
local Сontacts list ..........................................................32
Main Menu ....................................................................
32
Call park
notification .................................................................... 74
settings ......................................................................... 74
Call Park .............................................................................. 73
icons ............................................................................. 74
calls
beacon LED ................................................................ 114
consultative transfer ..................................................... 81
e.164 dialing ................................................................. 33
editing a contact ........................................................... 38
hold ...............................................................................
35
ignoring .........................................................................30
incoming call .................................................................29
incoming calls ............................................................... 84
international .................................................................. 33
muting a call .................................................................
35
MWI .............................................................................114
parking a call ................................................................ 76
resume ..........................................................................35
calls (continued)
speed dialing ................................................................ 32
unmuting a call ............................................................. 35
visual alerting ..............................................................114
call transfer
blind .............................................................................. 81
call transfer call transfer
attended ........................................................................81
call transfer ................................................................... 81
unattended ....................................................................81
Call Waiting
disabling ....................................................................... 82
enabling ........................................................................ 82
collection
delete ..........................................................................141
edit name ....................................................................141
generating PDF .......................................................... 141
sharing content ........................................................... 141
conference calls
adding a person on hold ............................................... 49
conference button .........................................................49
details ........................................................................... 50
dropping a participant ................................................... 50
putting a call on hold .....................................................
50
setting up ...................................................................... 48
configuration
shared lines .................................................................. 93
configuring
BroadWorks Mobility .....................................................60
long term acoustic protection ........................................86
configuring provision server
file server address ........................................................ 19
connecting
Wi-Fi ........................................................................... 136
connecting network
automatically ...............................................................135
manually ..................................................................... 135
connection jacks .................................................................. 16
contacts
adding ...........................................................................36
adding a contact from the Recents list ......................... 37
adding contacts to a group ........................................... 41
adding members to a Contacts group .......................... 41
assign a ringtone to a contact .......................................
42
combine your contacts ..................................................39
creating a new group .................................................... 40
creating a Сontacts group ............................................ 40
deleting ......................................................................... 40
details ...........................................................................
38
editing ........................................................................... 37
excluding contacts from your group ..............................41
LDAP Directory .............................................................43
new contact .................................................................. 36
quick search ................................................................. 37
removing a contact from a group ..................................41
search ...........................................................................
37
search from an enterprise directory ..............................39
Index
April 2020 Using Avaya J159 IP Phone in an Open SIP environment 145
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