G
getting started
login .............................................................................. 20
Group paging
overview ....................................................................... 86
Group park
parking a call ................................................................ 77
H
handset
AGC ............................................................................120
hearing aid compatibility ............................................. 122
profile ..........................................................................122
headset
AGC ............................................................................120
mic level ......................................................................122
profile setting .............................................................. 123
headset profile ................................................................... 123
hold
putting a conference call on hold ..................................50
I
icons
Anywhere and Mobility ................................................. 64
Call forward .................................................................. 71
Call Park ....................................................................... 74
DND ..............................................................................56
MLPP icons ..................................................................
27
phone icons .................................................................. 26
identifying
device type ................................................................... 20
ignoring
incoming calls ............................................................... 30
incoming call
audio alert .....................................................................29
priority alerting .............................................................. 83
setting a ringtone ........................................................ 124
visual alert .................................................................... 29
incoming calls
Auto Answer ................................................................. 84
do not disturb ........................................................ 55, 119
enabling call forward ...............................................72, 73
send all calls ......................................................... 55, 119
Initiating
call trace ..................................................................... 105
customer originated trace ........................................... 105
L
LDAP Directory
contacts ........................................................................ 43
overview ....................................................................... 42
Line keys ..............................................................................25
locations
BroadWorks Anywhere .................................................57
lock
unlock ........................................................................... 21
log
calls .............................................................................. 45
encryption ..................................................................... 45
logging out of your phone ............................................ 21, 101
login
agent ...................................................................101, 105
BroadWorks call center ...............................................101
Logout
agent ...........................................................................105
M
main menu
language .....................................................................128
Main menu ........................................................................... 25
making a call
auto ...............................................................................31
dial mode ...................................................................... 31
manual ..........................................................................31
recents ..........................................................................45
using the dial mode ......................................................
31
managing calendar .............................................................. 69
messages
visual alerting ..............................................................114
Multicast Paging
overview ....................................................................... 87
sending a multicast page ..............................................88
My Docs .............................................................................141
N
navigation
navigating cluster ..........................................................23
selection ....................................................................... 23
Navigation cluster
left arrow, right arrow, up arrow, down arrow ................23
network settings
configuration ............................................................... 135
mode ...........................................................................134
O
optional components ............................................................18
outgoing calls
international .................................................................. 33
overview ...............................................................................13
Anywhere ......................................................................56
call forwarding .............................................................. 71
Call Retrieve ................................................................. 80
Mobility ......................................................................... 60
Shared call appearance ................................................
89
shared extension .......................................................... 89
Index
April 2020 Using Avaya J159 IP Phone in an Open SIP environment 147
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