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Avaya one-X - Answering Incoming Calls; Answering and Ignoring Calls

Avaya one-X
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3. Select the phones from the list of phones appearing under Ring Phones.
The list of phones contains phone numbers that you have added using the Phone Numbers
screen.
4. Click OK.
Call Handling screen field descriptions
Field Name Description
Call Handling Drop-down menu to block or allow calls. Your
options are:
Block All calls: Blocks all incoming calls
Allow VIP Calls: Allows calls from the contacts
that are added to your VIP list.
Do not block: Allows all incoming calls
Ring Phones Check boxes against telephone numbers to Indicate
which telephones to ring for incoming calls. The list
of telephone numbers contains telephone numbers
that you have added using the Phone Numbers
screen.
Configuring dialing rules settings
Procedure
1. Click Dialing Rules on the left pane of the General Settings window.
2. In the General Settings window, enter the number to dial in the Number to dial to access
an outside line field
3. Enter values in the Your country code, Your area/city code, PBX Main Prefix, Number to
dial for long distance calls, and Extension length for internal extensions calls fields.
For example, if your internal extensions consist of five digits, you would enter 5. In this
example, any number that consists of five digits or less would be treated as an internal
extension. If your company supports internal extensions of varying lengths, for example,
three-digit, five-digit, and seven-digit extensions, you must separate these lengths by
commas and enter 3, 5, 7.
Note:
If you specify multiple extension lengths, Avaya one-X
®
Communicator performs exact
matches. For example, if you specify 3, 5, 7, Avaya one-X
®
Communicator treats three-
digit numbers, five-digit numbers, and seven-digit numbers as internal extensions. In this
Configuring dialing rules settings
April 2015 Implementing Avaya one-X
®
Communicator 31
Comments? infodev@avaya.com

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