5. Click OK.
Network screen field descriptions
Field Name Description
Specify local UDP/TCP port range preference The option to select if you want to specify you port
range preferences.
Low Number of the lowest port you want Avaya one-X
®
Communicator to use. This number must be greater
than 1023 and less than 65472.
High Number of the highest port you want Avaya one-X
®
Communicator to use. This number must be less
than 65536.
Use Differentiated Services for Audio Indicates if differentiated audio services are enabled.
DSCP Specifies DSCP value in the range from 0 to 63.
Use 802.1p prioritization for Audio Indicates of Avaya one-X
®
Communicator is to use
802.1p prioritization for Audio.
Priority Specifies the priority value in the range of 0 to 7.
Configuring advanced settings
About this task
Using the Diagnostic Logging feature, you can report a problem you are facing and send the log files
to the Avaya one-X
®
Communicator technical support team. The technical support team uses these
log files to find the cause of the problem.
Procedure
1. Click Advanced in the left pane of the General Settings window.
2. Click Diagnostic Logging.
Avaya one-X
®
Communicator displays the Diagnostic Logging dialog box.
3. Select the Enable Diagnostic Logging check box.
4. Execute the scenario where you have observed the problem and try to reproduce it.
5. Click Send log files now.
Your default e-mail client opens. The log files are embedded as an attachment in the mail.
6. Enter the e-mail address of the support team, and fill in the following details in the e-mail
message body:
• Description of the problem
Configuring the general settings manually
44 Implementing Avaya one-X
®
Communicator April 2015
Comments? infodev@avaya.com
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