Care & Maintenance 3-1
CARE &
MAINTENANCE
This chapter tells you how to
♦ clear supply jams
♦ clean the printhead
♦ clean the platen roller and printer.
Clearing Supply Jams
When you are printing and a jam occurs, the indicator
light turns RED. To clear the jam:
1. Turn off the printer. Press the switch on the back
of the printer to the OFF position (O).
2. Press the cover release levers towards the front of
the printer to release the cover.
3. Lift open the cover.
4. If necessary, remove any previously loaded
supply. Lift up the supply holder and remove one
of the supply holder guides.
5. Slide the supply off the holder.
6. Remove the jammed supply.
Caution: Do not use sharp or pointed objects to
remove supply. This may damage the
printhead.
7. Reload the supply. See Chapter 2, "Loading
Supplies and Printing" for more information.
8. Close the cover until it locks in place.
9. Press the FEED button to clear the error.
The indicator light should be GREEN.
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