Installation and Setup 7
Installing EuControl Software
Next, install EuControl software on your workstation computer. The computer running media applications is referred to in this
guide as a workstation. An Internet connection is required to download EuControl.
To install EuControl software:
1 Visit www.avid.com/account and log into your Avid account.
To create an account if you don’t already have one, follow the instructions on the included EuControl Activation card (visit
www.avid.com/redemption, click to select EuControl, then follow the on-screen instructions to create an account.
2 When you are logged into your Avid account, click Avid Software Activation and Download (under My Products).
3 On the Activate Product page, enter your EuControl Activation Code exactly as it appears on your EuControl Activation card
(included in the Welcome packet) then click the
Activate Product button.
4 Follow the instructions on-screen to complete your product activation and download the latest EuControl software for your
workstation computer platform (Mac or Windows).
5 When download is complete, locate the EUCON_WorkstationUnifiedInstall on your computer and double-click it to mount it
(DMG on Mac) or uncompress it (ZIP for Windows), then launch the installer.
6 Follow the on-screen prompts until the Installer list is displayed (as shown
at right). For a description of each option, select it (Mac) or hover the
mouse over it (Windows only).
7 Select each option you want to install:
• To install EuControl software, select
S1/S3/Dock/Control Artist Series.
• If you have already installed EuControl on your primary workstation and
want to install onto an additional, external workstation, select
EUCON
Workstation (
see Connecting a Second Workstation).
8 Click Continue (Mac) or Next (Windows), then click Install.
When reminded that a restart is required, click
Continue Installation (Mac)
or
Yes (Windows).
9 When installation is complete click Restart.
After your computer restarts, EuControl software launches automatically and is running when its icon (which is unlit until the
Control app is connected) appears in the Menu bar (Mac) or the System tray (Windows).
Mac
Wait up to 60 seconds. A lit EuControl icon in the menu bar indicates correct installation and your surface is attached.
Windows
Wait up to 60 seconds. A lit EuControl icon appears in the system tray at the bottom of the screen. If you don't see the
EuControl icon, it could be automatically hidden by Windows. Click on the small white arrow to show hidden icons.
On 10.14/”Mojave” (only) you might need to add Pro Tools and EuControl to the Privacy list in Mac OS System Settings.
Lit EuControl icon in the Mac menu bar (left) and Windows system tray (right)
Installing EuControl onto a primary workstation