AXIS M7014
Troubleshooting
Slow image update Configuring pre-buffers , m otion detection, high-resolution images or high frame rates will affect
the performance of the Axis prod uct.
Poor performance Poor performance may be caused by heavy network traffic, multiple use rs accessing the product,
low performance clients, use of features such as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or l ocation of
overlay image
The overlay image may have been positioned incorrectly or may be too large. See Overlay Image
Settings in the online help for more information.
Browser freezes
Firefox can sometimes
freeze on a slow computer
Lower the image resolution
Problems uploading files
Limited space There is only limited sp ace available for the uplo ad of your own files. Delete existing files to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This m eans that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted Reformat the SD card a nd then click Mount.
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