BD PrepMate Automated Accessory - 8 Preventive Maintenance; 9 Troubleshooting; Instrument Generated Fault Messages

Preventive Maintenance
23
8 Preventive Maintenance
CAUTION
• Disconnect power before servicing or cleaning
• Refer servicing to qualified personnel only
• No serviceable parts inside
• Do not remove the cover
• The BD PrepMate™ Automated Accessory is designed to operate with no routine
ma
intenance other than cleaning. Refer to System Maintenance for details.
• Once every 12 months, preventive maintenance is required to be performed by BD
a
uthorized service personnel.
9 Troubleshooting
9.1 Instrument generated fault messages
This section describes messages that indicate an operating fault condition. Following the
troubleshooting directions should lead to resolution.
LCD DISPLAY BECOMES SCRAMBLED OR UNREADABLE
If the instrument continues processing a tray afte
r the fault occurs, allow the instrument to
finish processing the tray before proceeding with troubleshooting. If the machine ceases to
function at the time of the fault, remove the tray and syringes that are being processed to
clear any jams and continue to troubleshooting.
Troubleshooting
• Turn the power switch to the OFF
position for 30 seconds and re-apply power. If the
touchscreen display and instrument appear to be functioning correctly after reapplying
power, continue operation as normal.
• If cycling the power did not clear the fault condition; repeat cycling the power one more
time. If the touchscreen display and instrument appear to be functioning correctly after
reapplying power, continue operation as normal.
• If cycling the power does not clear the fault condition or the problem persists, call 
Becton, Dickinson and Company Technical Support.
SEAT RACK IN TRAY
PRESS RUN
This fault message is displayed if
the latch that secures the specimen rack in the tray is not
seated properly. The rack tray contains a pivoting latch at the front left corner, which holds
the rack in the tray, but also allows the rack to be removed. A proximity sensor underneath
the tray senses that the latch is closed or open. The instrument will not run unless the latch is
closed. Also, the latch must be opened and re-closed before new processing can begin.
The latch must be opened and closed to start oper
ation. This indicates a specimen rack has
been inserted or changed. This message occurs if the latch is not closed completely when
START is pressed or if the latch is opened during processing. The latch must be closed
before processing can be started or continued.