TX-1xx Series Printer Operation Manual
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12 Trouble Shooting
When the printer encounters the following problems, please try to solve it
according to the instructions in this manual, if it can not be solved, please
contact the service representative.
1. The printer does not print after pressing the print key
⚫ The cable between the printer and the scale is not secure, please
check and reconnect.
⚫ The communication parameters between the printer and the scale
do not match, please refer to Section "11.2 Automatic Detection".
If the printer is equipped with different cable or cable adapter,
please try all combinations and use " Automatic Detection" in
each combination until data is detected.
⚫ Reset the scale to factory settings. If the scale data port is turned
off or not assigned to the printer, please change the scale port
settings according to the scale manual to make it available and
assign it to the printer.
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