Important information
8
IRDH275_D00122_02_M_XXEN/10.2016
This manual has been compiled with great care. It might nevertheless contain
errors and mistakes. Bender cannot accept any liability for injury to persons or
damage to property resulting from errors or mistakes in this manual.
1.2 Technical support: service and support
For commissioning and troubleshooting Bender offers you:
1.2.1 First level support
Technical support by phone or e-mail for all Bender products
• Questions concerning specific customer applications
• Commissioning
• Troubleshooting
Telephone: +49 6401 807-760*
Fax: +49 6401 807-259
In Germany only: 0700BenderHelp (Tel. and Fax)
E-mail: support@bender-service.de
1.2.2 Repair service
Repair, calibration, update and replacement service for Bender products
• Repairing, calibrating, testing and analysing Bender products
• Hardware and software update for Bender devices
• Delivery of replacement devices in the event of faulty or incorrectly
delivered Bender devices
• Extended guarantee for Bender devices, which includes an in-house
repair service or replacement devices at no extra cost
Telephone: +49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (sales)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
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