Biolase EPIC X - Error Code Troubleshooting

Epic X User Manual 47
12 Troubleshooting
Screen
Message
Reason
Fix
Error 1
Thermistor open
Thermistor open
Call BIOLASE Service
Error 2
Thermistor shorted
Thermistor shorted
Call BIOLASE Service
Error 3
Shutdown temperature
System too hot
Allow 5-10 minutes for laser to
cool down
Error 4
Laser current high/low
Output is out of specs
Call BIOLASE Service
Error 5
Footswitch shorted
Footswitch is partially pressed
or damaged
Press/release Footswitch or call
BIOLASE service
Error 6
ON/OFF button stuck
Key stuck
Press front key
Error 7
Flash corrupted
Memory corrupted
Call BIOLASE Service
Error 9
Lost Footswitch
communication
Wireless interference
Reposition console/Footswitch
to improve communication
Error 10
Emergency switch
E-switch pressed
Press E-switch again
Error 11
Remote interlock
Remote interlock open
Check remote interlock closed
Error 12
Battery critically low
Battery is critically low
Plug in DC supply
Error 13
Internal error
Internal error occurred
Restart unit
Error 14
Footswitch battery
Footswitch battery critically
low
Replace Footswitch battery
Figure 12.2