Rev AM-12
R
eturn Procedure
S
hould a malfunction occur, call your designated Technical Services Department. If the
T
echnical Services Department determines that the meter should be returned, you will
b
e assigned a return authorization number and be provided shipping instructions.
In the USA: Biosite Technical Services – 888-BIOSITE (888-246-7483)
Immediately after the return has been authorized, Biosite will send out a replacement
Triage MeterPro. Return the malfunctioning meter to Biosite. Note the return
authorization number on both the shipping box and the airbill and send the meter back
to Biosite as soon as possible following receipt of the replacement meter.
For International assistance, call your distributor or Country Manager.
Return Procedure