BP-007 User’s Manual
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① Please make sure that the printer is connected with the computer correctly and the paper is loaded
well.
② If it can't print with online function all the time, please replace the interface cable with a new one.
(3) Paper out
① Phenomenon: Paper out LED is on and cannot print;
Or the printing action stops suddenly while printing, and paper out LED is on; and at
the same time the alarm voice is presented by the printer.
Reason: Paper out
Solution: Install the roll paper again, then, press FEED key, printer would enter into Online mode from
Offline mode and it would resume normal.
② Phenomenon: Paper out LED is blinking.
Reason: Paper is about to use up.
Solution: Prepare to install new roll paper.
(4) Print head overheat protection
Phenomenon: The print head move, but not print, ERROR LED blinks.
Reason: The temperature of the print head is too hot, and it enters the protect state.
Solution: Please wait patiently; the printer will recover automatically after the print head cools down.
(5) Print quality
①Phenomenon: The printer can't print at all.
Solution: 1. Check the ribbon cartridge is installed correctly.
2. Make sure that the interface cable is connected correctly.
②Phenomenon: The printed characters are feint
Solution: Remove the ribbon cartridge and turn the ribbon knob, then install it again. If the printed
characters are still feint, please replace a new one.
③Phenomenon: One line prints only one character, or the spacing between characters is too large.
Solution: Initialize the printer and make it come back to factory default setting.
Method: Pressing the FEED key, and turn on the printer at the same time, when you hear it sound 5
beeps, loosen the FEED key, the printer is initialized automatically.
(6) Print character
Phenomenon: The printer can’t print the appropriate characters.
Solution: Make sure the driver is installed correctly, and the character format you selected in the
application is the appropriate format.
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