02
Warranty
The manufacturer’s (BLOCKS) warranty (herein referred to as the “Warranty”) is provid -
ed by Dualtech LDA (herein referred to as BLOCKS) for the Purchaser (herein referred
to as the “User”) of the 3D printer R21 (herein referred to as the “Product”). This warranty
card provided with the product is subject to the following terms and conditions. Ser -
vice under this warranty is provided by BLOCKS and / or Authorized
1. Warranty Period of the Product
BLOCKS is obliged to guarantee to the consumer that the equipment delivered is in
conformity with the contract of purchase and
sale for a period of three years for the
individual customer and one year for the corporate client from the date when the
product was first purchased by the end customer. In the event of replacement of the
equipment, the replacement equipment shall have a warranty period of three years for
the individual customer and one year for the corporate client from the date of deliv -
ery. For more information on your rights as a consumer you can consult the European
Consumer Center website. If proof of purchase is not supplied with the product,
the start of the warranty period will be considered t
he date of manufacture of the
product, registered by BLOCKS.
14 day term
The consumer has 14 days to change his mind and cancel the order of the equipment.
This applies to products purchased by telephone, fax, mail and via Internet. The 14-day
period begins on the day the consumer receives the equipment. For the purposes of
this, it is considered unequivocal the declaration in which the consumer communi -
cates, in his words, the decision to terminate the contract, namely by email sent to
info@blockstec.com and letter sent to Avenida Quinta Grande nº30L, Alfragide, 2610-
161 Amadora, Portugal - In this case, the consumer must, within 14 days of the date
on which he has notified his decision to terminate the contract, return or deliver the
equipment to BLOCKS or the dealer where he has purchased the equipment, running
at their own expense the return costs. The consumer may be held liable for the depre -
ciation of the equipment if the manipulation carried out to inspect the nature, charac -
teristics and operation of the equipment exceeds the handling that is usually allowed
in a commercial establishment.
Statutory Guarantees:
This warranty is given independently of any statutory warranty that may apply in
the country of purchase and does not affect or limit such statutory warranty in any
manner whatsoever.
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