2. General
BLOCKS warrants to the final consumer (as definied by law) that BLOCKS equipment
will not be defective in material and workmanship after the date of purchase provid -
ed that it is installed and used correctly and in accordance with your instructions.. If
Blocks is notified of any defects during the warranty period, BLOCKS is responsible for
repairing or replacing, at its own option, equipment that has been proven to be defec -
tive. Replacement products may be new or performance equivalent to new ones. The
Warranty does not cover bundled accessories, which were delivered together with the
Product such as: power cables, bag, sd card, spatula, etc.
This Warranty applies only if the Product was newly manufactured on t
he Date of Pur -
chase and not sold as used, refurbished or manufacturing seconds. Please keep the
original purchase invoice and this warranty card for future service request.
This Warranty does not include failure caused by improper installation, operation,
cleaning or maintenance, accident, damage, misuse, abuse, non-BLOCKS
-
tions to the product, any software programs, normal wear and tear or any other event,
act, default or omission outside BLOCKS’ control. For further details, see section 6 of
this WarrantyCard.
All components that a BLOCKS Support Center repaired or replaced will be under will
be warranted for the remaining duration of the original components , but not less than
three months. The Repair Center may upload the latest firmware . BLOCKS will not
restore or will not transfer any data or software from the original storage media (ie. SD
memory card) Product. If the Product is repaired, all user generated data may be per -
ma
nently deleted.
BLOCKS does not guarantee that the operation of the equipment is uninterrupted or
error-free. If BLOCKS can not repair or replace within a reasonable period any equip -
ment in accordance with the condition specified in the warranty, the customer will be
entitled to a refund of the purchase price once the equipment has been returned.
In order to activate the warranty of Blocks products, the purchaser must submit a writ -
ten complaint, in the form of registered letter or e-mail, describing the defect, adding
any additional information he deems relevant (eg photographs, videos, etc.). ) this in -
formation should be submitted to info@blockstec.com and to the add
ress Avenida da
Quinta Grande nº30L, Alfragide, 2610-161 Amadora, Portugal - together with a copy of
the commercial invoice, to be effected within the therm of 2 months from the date
the fault was detected, still within the warranty period. If the equipment has been pur -
chased from a Blocks dealer, this claim must be sent directly to the point of sale where
the Blocks product was purchased, with a copy to info@blockstec.com and to the ad -
dress Avenida da Quinta Grande nº30L, Alfragide, 2610-161 Amadora, Portugal.
02
Warranty
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