In the event that the damaged equipment has been discontinued, a full or partial re -
fund of its sale price will be made, depending on the state in which it is found, and
upon return of the defective equipment.
This limited warranty does not affect the rights of consumers contained in mandatory
local laws, such as Decree-Law 67/2003 of 8 April, as amended by Decree-Law 84/2008
of 21 May. For more information on your rights as a consumer you can consult the Eu -
ropean Consumer Center’s website at https://cec.consumidor.pt/.
If the Product is under Warranty, You hereby agree to transfer the ownership of replaced
defective parts and such parts shall automatically become the property of BLOCKS.
3. Software Support
Any software delivered with the Product is provided “as-is”. BLOCKS does not guaran -
tee uninterrupted or error-free operation of any software provided with the Product.
This warranty covers the hardware of the Product. BLOCKS will provide technical sup -
port for the Product’s preinstalled software only when it concerns the proper function -
ing of the hardware. For other problems with the software, we advise You to review the
user manuals, the BLOCKS support web site and/or other online resources.
4. LCD LED defect policy
Despite the highest possible standards, the intricate manu
facturing of thin film tran-
sistor screen (LCD LED) may still produce slight visual imperfections. These visual im -
perfections do not impair the performance of Your Product. However, BLOCKS will pro -
vide the Warranty service for Your BLOCKS Product’s LED LCD.
5. Customer responsibility
The BLOCKS warranty is valid under the following conditions when using the product:
a. Read the user manual first and use the Product only according to the user manual.
b. After finishing your work do not leave the Product connected to the power. Some
electrical items are not designed to be left connected to the power supply for extended
periods of time.
c. Periodically back up your data sto
red on the Product (ie. SD memory card).
d. Keep the original packaging. In case the Product needs to be returned for repair,
original packaging provides a better protection for the Product during transportation.
e. Do not use external devices to change the characteristics of the product.
f. Do not throw the printer, do not keep it close to fire sources and prevent animals
from contacts with it. This can cause failure of the device and invalidate the warranty.
g. Do not leave the device unattended.
h. Do not interfere in the product beyond what is provided in instructions and hints
indicated at www.blockstec.com in the dedicated Support section, as well as in the in -
structions and hints provided during contacts
with the maintenance department. This
can cause failure of the device and invalidate the warranty.
i. Please check the manual and the BLOCKS support website for troubleshooting
solutions, before contacting the customer service.
02
Warranty
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