Bluetti EP800 - Page 75

JUST POWER ON 75
Why isn't my solar system able to charge the EP800?
Please follow these self-check steps:
1: Make sure the PV switch of the EP800 is in the "ON" position.
2: Check the connections of your solar panels and the PV input cables.
3: Check if there are any PV-related error messages in the App.
4: Make sure you've turned on the System Switch in the App.
If the issue persists, please contact BLUETTI support for further assistance.
How can I upgrade the EP800 firmware?
To upgrade the firmware of your EP800, follow these steps:
1.Log in to the App and bind your EP800.
2.Connect to the EP800 via Bluetooth.
3.In the App, navigate to the Firmware Upgrade section.
4.Select the option to upgrade the firmware
Without logging in and binding your EP800, you won't find the upgrade
option, even if connected to WiFi.
What if the B500 battery pack's circuit breaker automatically trips and cuts off
the power?
Please don't manually reset it, and contact BLUETTI support for assistance.
What should I do if the SoC readings seem to be inaccurate?
Please try these steps to address the issue:
1.Use the App to update to the latest software for the BMS.
2.Fully charge and discharge your EP800 twice.
This will help recalibrate the system and restore accurate SoC readings.
Why doesn't the App show the load power?
The App is designed to display the load power only when it exceeds 100W for
each phase.
If I set the SoC low value to 5%, will the EP800 shut down due to overnight
self-discharge?
No, the EP800 can automatically recharge from the grid and maintain a
minimum SoC of 4% to ensure the system doesn't shut down.
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