OZONE ANALYZER BMT 965 Manual, Rev. 01/2024
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38
15 Troubleshooting
In case there are warnings, or errors, or when the displayed ozone concentration does not match
the expectation you should take advantage of the possibilities of the software BMT 965 Link in
order to identify possible sources of error. The logging capabilities of the software and the instru-
ment can also be used to detect randomly occurring errors.
In case the BMT 965 has to be sent in for service or repair, you do not need an RMA, but please
provide the following details:
Hazardous Material Certification:
For the protection of BMT employees we need to know about any
possible hazardous contamination outside and inside of our prod-
ucts prior to any repair and service.
Instruments not free of such substances may be rejected by BMT.
Type of product:
Serial number(s):
Please describe the status of the returned instrument regarding hazardous substances below:
The product has not been exposed to any hazardous substance at any time
The product has been completely decontaminated and contain no residual hazardous substances
The remaining contamination is not unhealthy, toxic, carcinogenic, radioactive, microbiologic, explosive, cor-
rosive or caustic, it is harmless and contains (insert here):
Herewith, I certify that the products being returned to the factory are free of any hazardous substances, as stated above:
Undersigned: Your Company:
Date & Signature:
The feed gas used for the ozone generator is as follows:
Liquid Oxygen bottled Oxygen PSA, VPSA dry air don't know
N2 or other gas added for performance analyser does not measure generator output
Service: Checklist
fill out and sign above Hazardous Material Certification
by all means include in all paperwork accompanying your shipment:
your contact details: delivery & invoicing address, phone number, e-mail address
serial number of the instrument
reason for return:
ship to one of the following ad-
dresses:
BMT MESSTECHNIK GmbH
Attn.: Service
Hamburger Strasse 19
D-14532 Stahnsdorf, Germany
www.bmt-berlin.de
service@bmt-berlin.de
Tel. +49-3329-696 77-0
Fax +49-3329-696 77-29
For North America, Central America,
Pacific Rim:
OSTI Inc.
13511 Northgate Estates Drive, Suite 100,
Colorado Springs,
CO 80921, USA
www.osti-inc.com
service@osti-inc.com
Tel. +1-831-649-1141
Fax +1-831-649-1151
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