32 en | Troubleshooting Extension board with 16-input 16-output
2024-01 | V02 |
Installation manual
Bosch Security Systems B.V.
6 Troubleshooting
If problems occur read the table below.
Adjust only those controls specified in the installation manual. Improper adjustment of
other controls may result in damage, and require extensive work by a qualified technician to
restore the unit to normal operation.
If you are unsure of the problem or if the problem persists, contact After sales support, page
34.
The input and output signals of the extension modules are controlled by the controller to
which they are connected. The setting of the signals can be checked on the display of the
respective controller.
Problem Cause Solution
No response from inputs and
outputs
– Extension module bus
provides no power.
OR
– Power supply provides
no power.
– Make sure that the
power supply used via
the extension module
bus is connected to the
controller and that the
controller is switched
on.
OR
– Make sure that the
power supply is
correctly connected to
the extension.
– Check if the power
supply of the PSU is
present.
No response from input. No feedback from the inputs
in the system.
– Check the display of the
controller to make sure
the signal is set when
the input is short-
circuited.
– Check the configuration
of the controller. If
necessary, reset the
controller to Factory
Default to delete all
configuration data.
– Reset the controller as
described in Resetting
the software.
No reaction at the output. Door opener or signal is not
activated.
– Check the display of the
controller to make sure
the signal is set. Check
the configuration
settings within AMS or
ACE system.
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