BradyPrinter i5100 31
Battery low Clock battery power is
low.
Replace the clock battery.
Buffer overflow The input buffer memory is full and
the computer is still transmitting data.
Handshake mode is not on.
Use data transmission via protocol
(preferably
RTS/CTS).
Access the printer setup menu, hand-
shake mode and select RTS/CTS.
Cutter blocked Cutter cannot return into its home
position and stays in an undefined
position
Switch off the printer. Remove mate-
rial. Switch on
the printer. Restart print job.
Change material
No cutter function Switch the printer off and then on.
If error recurs call service.
Cutter jammed The cutter is unable to cut the labels
but is able to return into its home
position.
Press Cancel
Change material.
Device not connected Programming addresses a non-exis-
tent device
Either connect this device or correct
the programming.
Font not found Error with the selected download font Cancel current print job, change font.
FPGA
malfunction
Possible hardware issue. Recycle power to the printer. If the
error does not clear, call service.
Head error Printhead may need to be
replaced.
Recycle power to the printer several
times. If fault does not clear, replace
the printhead.
Head open Printhead may not be
completely closed.
Close the printhead completely and
press the pause key.
Head too hot The printhead
temperature is too high.
If in Standard mode, check that the
heat setting is not set too high for the
material you are using.
Allow the printer to cool for several
minutes before resuming the print job.
If the error continues to repeat, con-
tact customer service to determine
other possible causes.
Invalid Label
Tag
RFID Tag on an IP-enabled label roll
is unable to be read or is missing
information.
Reboot the printer, if error reoccurs
select Enter and use printer in Stan-
dard mode.
Invalid Ribbon Tag RFID Tag on an IP-enabled label roll
is unable to be read or is missing
information.
Reboot the printer, if error reoccurs
select Enter and the printer will load
primary ribbon settings for Hassle
Free mode
Error Message Cause Corrective Action
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