Broaster E 24 Series - Troubleshooting; Smart Touch Controller Tips

11 - TROUBLESHOOTING
11-1
All adjustments and repairs shall be made by an authorized Broaster Company representative.
SMART TOUCH CONTROLLER TIPS
ES24E ES24G
COMPLAINT CAUSE REMEDY REMEDY
Display reads
HEATER FAULT
Oil temperature not
rising properly
* Call for service
* Check that gas line is
connected.
* Check that manual
shutoff valve is open.
* Call for service
Display is blank
Unplugged
Hi Limit Tripped
Plug in
Cycle power, monitor, call Service if it repeats.
Display doesn't
respond when
touched
Screen not calibrated
* With unit off, place finger on screen and hold while
turning unit on. Touch the small box in the upper left
corner until it moves to the upper right corner, then
touch it again until it moves to the lower left corner,
then touch it again until it disappears. Controller will
reboot.
* Call for Service.
Display reads
PROBE FAULT
* Probe circuit is open
or shorted
* Probe wires are
connected in reverse
* Temperature changes
more than 100F in
two seconds
* Call for service * Call for service
Display reads HI
TEMP FAULT
Temp reaches 415F * Call for service * Call for service
Display reads
INTERNAL
FAULT
Internal fault detected * Call for service * Call for service
Display reads
C1 FAULT
C1 contactor is stuck
in the closed position
* Call for service * Call for service
Display reads
Valve Initializing
Valve may be out of
proper position.
* Call for service * Call for service
broaster.com Manual #21469 621