Troubleshooting and routine maintenance
83
C
Replace Parts
Drum
The drum unit is the end of its life. Replace the drum unit.
(See Replacing the drum unit on page 103.)
The drum unit counter was not
reset when a new drum was
installed.
1 Open the front cover, and then press
Clear/Back.
2 Press 1 to reset.
Replace Parts
Fuser Unit
It is time to replace the fuser unit. Call Brother Customer Service to replace the
fuser unit.
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
Replace Parts
Laser Unit
It is time to replace the laser unit. Call Brother Customer Service to replace the
laser unit.
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
Replace Parts
PF Kit MP
It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service to replace the
PF Kit MP.
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
Replace Parts
PF Kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call Brother Customer Service to replace the
PF Kit 1.
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
Replace Parts
PF Kit 2
It is time to replace the paper
feeding kit for Tray 2.
Call Brother Customer Service to replace the
PF Kit 2.
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
Rename the File There is already a file on the USB
Flash memory drive with the
same name as the file you are
trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying
to save.
Replace Toner The toner cartridge is at the end
of its life and printing is not
possible.
Replace the toner cartridge with a new one.
(See Replacing a toner cartridge
on page 101.)
Scan Unable XX The machine has a mechanical
problem.
Disconnect the machine from the power for
several minutes, then reconnect it.
Document is too long for duplex
scanning.
Press Stop/Exit. Use the appropriate size of
paper for duplex scanning. (See Scan
on page 129.)
Error Message Cause Action
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