290
Troubleshooting
Error code
Error message Description Remedy
1701
[Nozzle Guard Cleaning
Timing]
The nozzle guard needs to be
cleaned.
With reference to "7-1-2. Cleaning the nozzle
guard, wiper, exhaust cap, and suction cap
>>P.177", clean the nozzle guard.
1801
[Install Ink after Replacing
Head]
Because the head
replacement is made, the
Install Ink after Replacing
Head function needs to be
put into execution.
With reference to "9-2-6. Replacement of print
head >>P.264", conduct the Install Ink after
Replacing Head.
1901
[Perform Initial Ink
Installation]
The ink installation has not
been performed yet.
With reference to "9-2-8. Re-install the ink
>>P.287", perform the initial ink installation
operation.
1905 [Exit Disable White Ink]
An operation to temporarily
stop the use of white ink is
stopped in the middle.
"7-3-1. Disabling white ink >>P.207" or "7-3-2.
Reusing White Ink >>P.210" should be performed
to its end.
2000 [Cartridge Not Set Black] No black ink cartridge exists. Place the black ink cartridge in position.
2001
[Cartridge Not Set
Magenta]
No magenta ink cartridge
exists.
Place the magenta ink cartridge in position.
2002 [Cartridge Not Set Cyan] No cyan ink cartridge exists. Place the cyan ink cartridge in position.
2003 [Cartridge Not Set Yellow] No yellow ink cartridge exists. Place the yellow ink cartridge in position.
2004
[Cartridge Not Set
White-12]
No white 12 ink cartridge
exists.
Place the white ink cartridge in position.
2005
[Cartridge Not Set
White-34]
No white 34 ink cartridge
exists.
Place the white ink cartridge in position.
2020 [No Ink Black] The black ink pouch is empty. Replace the old black ink pouch with a new one.
2021 [No Ink Magenta]
The magenta ink pouch is
empty.
Replace the old magenta ink pouch with a new
one.
2022 [No Ink Cyan] The cyan ink pouch is empty. Replace the old cyan ink pouch with a new one.
2023 [No Ink Yellow]
The yellow ink pouch is
empty.
Replace the old yellow ink pouch with a new one.
2024 [No Ink White-12]
The white 12 ink pouch is
empty.
Replace the old white ink pouch with a new one.
2025 [No Ink White-34]
The white 34 ink pouch is
empty.
Replace the old white ink pouch with a new one.
2030 [Ink Pouch Error Black]
The black ink pouch cannot
be identified properly.
Put a proper ink pouch in its correct position.
Put an identifiable ink pouch in position inside the
printer.
If the problem still persists, please contact your
dealer.
2031
[Ink Pouch Error
Magenta]
The magenta ink pouch
cannot be identified properly.
Put a proper ink pouch in its correct position.
Put an identifiable ink pouch in position inside the
printer.
If the problem still persists, please contact your
dealer.
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