307
Troubleshooting
Error code
Error message Description Remedy
5474 [Machine Error]
It is the communication error
between the maintenance
unit (on the white side) and
the cartridge sensor.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5475 [Machine Error]
It is the communication error
between the maintenance
unit (on the white side) and
the cartridge sensor.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5476 [Machine Error]
It is the communication error
between the maintenance
unit (on the white side) and
the cartridge sensor.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5477 [Machine Error]
It is the communication error
between the maintenance
unit (on the white side) and
the cartridge sensor.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5478 [Machine Error]
It is the communication error
between the maintenance
unit (on the white side) and
the cartridge sensor.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5491 [Machine Error]
It is the internal error of the
maintenance unit (on the
white side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5501 [Machine Error]
The sub tank of black ink is
not filled with black ink.
Check the ink pouch (black) for any abnormalities.
5502 [Machine Error]
The sub tank of magenta ink
is not filled with magenta ink.
Check the ink pouch (magenta) for any
abnormalities.
5503 [Machine Error]
The sub tank of cyan ink is
not filled with cyan ink.
Check the ink pouch (cyan) for any abnormalities.
5504 [Machine Error]
The sub tank of yellow ink is
not filled with yellow ink.
Check the ink pouch (yellow) for any
abnormalities.
5600 [Machine Error]
Ink pouch was identified with
abnormal timing at the time of
initialization.
If the problem still persists even after restarting the
printer, please contact your dealer.
5601 [Machine Error]
An abnormality was detected
when tried to check the ink
pouch.
Check if the ink pouch is seated on the ink
cartridge correctly.
Ensure that the ink cartridge is correctly placed on
the printer.
If the problem still persists even after restarting the
printer, please contact your dealer.
5602 [Machine Error]
An abnormality was detected
when tried to check the ink
pouch.
Check if the ink pouch is seated on the ink
cartridge correctly.
Ensure that the ink cartridge is correctly placed on
the printer.
If the problem still persists even after restarting the
printer, please contact your dealer.
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