iii
Confidential
TABLE OF CONTENTS
REGULATION ..........................................................................................................vii
SAFETY INFORMATION ...........................................................................................xi
CHAPTER 1 TROUBLESHOOTING ................................................................... 1-1
1. INTRODUCTION ......................................................................................................................... 1-1
1.1 Precautions ......................................................................................................................... 1-1
1.2 Part names ......................................................................................................................... 1-2
1.3 Initial Check ........................................................................................................................ 1-3
2. DISTINGUISH ERROR CAUSE .................................................................................................. 1-5
2.1 LED indication ..................................................................................................................... 1-5
2.1.1 LED indication at Operator Calls ............................................................................ 1-5
2.1.2 LED indication at Service Calls .............................................................................. 1-7
2.2 Message indication ............................................................................................................. 1-8
2.2.1 Error indication at Service Calls ............................................................................. 1-8
2.3 Error Cause and Remedy ................................................................................................... 1-9
3. PAPER FEEDING PROBLEMS ................................................................................................. 1-18
3.1 No Feeding ....................................................................................................................... 1-18
3.2 Double Feeding ................................................................................................................ 1-18
3.3 Paper Jam ........................................................................................................................ 1-19
3.4 Dirt on Paper ..................................................................................................................... 1-20
3.5 Wrinkles or creases .......................................................................................................... 1-20
3.6 Waves in the paper / folds in the paper at the eject roller 2 .............................................. 1-20
3.7 Curl in the paper ............................................................................................................... 1-21
4. IMAGE DEFECT TROUBLESHOOTING ................................................................................... 1-22
4.1 Image Defect Examples .................................................................................................... 1-22
4.2 Diameter of Rollers ........................................................................................................... 1-22
4.3 Troubleshooting Image Defect .......................................................................................... 1-23
5. SOFTWARE SETTING PROBLEMS ......................................................................................... 1-36
6. NETWORK PROBLEMS ........................................................................................................... 1-37
7. OTHERS PROBLEMS ............................................................................................................... 1-38
CHAPTER 2 PERIODICAL MAINTENANCE ...................................................... 2-1
1. CONSUMABLE PARTS ............................................................................................................... 2-1
2. PERIODICAL PEPLACEMENT PARTS ...................................................................................... 2-2
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