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Zachary ClarkSep 6, 2025
Why does my Brother MFC-215C Fax Machine say Disconnected?
- Ccourtney29Sep 6, 2025
The other person or their fax machine stopped the call. Try sending or receiving again.
Why does my Brother MFC-215C Fax Machine say Disconnected?
The other person or their fax machine stopped the call. Try sending or receiving again.
What to do if my Brother Fax Machine says Data Remaining?
Print data remains in the Fax Machine's memory. Restart printing from your computer to resolve this issue.
What to do if my Brother Fax Machine says 'Connection Fail'?
If your Brother Fax Machine displays 'Connection Fail', it means you tried to poll a fax machine that is not in Polled Waiting mode. Check the other fax machine’s polling setup.
Why can't I change the Receive Mode on my Brother Fax Machine when BT Call Sign is ON?
If you cannot change the Receive Mode from Manual to another mode on your Brother Fax Machine, it is because the machine is set BT Call Sign to ON. Set BT Call Sign to OFF.
What does 'Media Error' mean on my Brother Fax Machine?
If your Brother Fax Machine displays 'Media Error', it means the media card is either corrupted, improperly formatted, or there is a problem with the media card. Re-insert the card firmly into the slot to ensure it is in the correct position. If the error persists, check the media drive by inserting another media card that you know is working.
Why does my Brother MFC-215C Fax Machine say 'Not Registered'?
If your Brother Fax Machine displays 'Not Registered', it means you tried to access a Speed Dial number that is not programmed. Set up the Speed Dial number.
What does 'No Response/Busy' mean on my Brother Fax Machine?
If your Brother Fax Machine displays 'No Response/Busy', it means the number you dialled does not answer or is busy. Verify the number and try again.
What does 'Disconnected' mean on my Brother MFC-215C?
If your Brother Fax Machine displays 'Disconnected', it means the other person or the other person’s fax machine stopped the call. Try to send or receive again.
What to do if my Brother Fax Machine displays 'Wrong Paper Size'?
If your Brother Fax Machine displays 'Wrong Paper Size', it means the paper is not the correct size. Reload the correct size of paper (Letter, Legal, or A4), and then press Mono Start or Colour Start.
What to do if my Brother Fax Machine says 'No Cartridge'?
If your Brother Fax Machine displays 'No Cartridge', it means an ink cartridge is not properly installed. Take out the ink cartridge and put it in again, seating it properly.
General| Print technology | Inkjet |
|---|---|
| Maximum resolution | 1200 x 6000 DPI |
| Print speed (black, normal quality, A4/US Letter) | 20 ppm |
| Print speed (color, normal quality, A4/US Letter) | 15 ppm |
| Maximum print size | 210 x 297 mm |
| Maximum ISO A-series paper size | A4 |
| Digital sender | No |
| Number of print cartridges | 4 |
| Scanner type | Flatbed scanner |
| PC free copying | Yes |
| Maximum copy resolution | 1200 x 1200 DPI |
| Copy speed (black, normal quality, A4) | 17 cpm |
| Copy speed (color, normal quality, A4) | 11 cpm |
| Faxing | Color faxing |
| Fax memory | 170 pages |
| Modem speed | 14.4 Kbit/s |
| Fax speed dialing (max numbers) | 20 |
| Total input capacity | 100 sheets |
| Compatible memory cards | SmartMedia |
| Dimensions (WxDxH) | 343 x 345 x 135 mm |
| Color all-in-one functions | copy, fax, print, scan |
| Compatible operating systems | Windows 98(SE)/Me/2000/XP/XP64 Mac OS 9.x Mac OS X 10.2.4 Linux |
| Standard interfaces | USB 2.0 |
| Market positioning | Home & office |
Guidance on registering the product online for future reference and warranty service.
Advice on product functionality and warranty across different countries.
Details regarding the manual's compilation and potential content changes.
Essential safety instructions for operation, maintenance, and hazard avoidance.
Specific cautionary advice for positioning the machine, avoiding environmental hazards and interference.
Step-by-step guide for sending faxes using the ADF and scanner glass.
Procedures for saving Speed-Dial numbers for efficient dialling.
Instructions for using Speed-Dial and Search functions to make calls.
Guide on performing single and multiple copy operations.
Instructions for accessing the full user guide on CD-ROM for Windows OS.
Instructions for accessing the full user guide on CD-ROM for Macintosh OS.
Guidance on finding scanning instructions within the Software User's Guide.
How to effectively navigate and utilize the content of the user's guide.
Methods for locating specific information using the Table of Contents and Index.
Explanation of symbols and fonts used for warnings, cautions, and notes.
Explanation of buttons like Redial/Pause, Hook, Ink Management, and Dial Pad for core functions.
Overview of mode keys (Copy, Fax, Scan) and settings like Copy Options and Fax Resolution.
Functions of the Color Start, Stop/Exit buttons, and navigation keys.
Instructions for activating the machine's Power Save mode.
Instructions for deactivating the machine's Power Save mode.
Configuration options for Power Save mode specific to the MFC-425CN model.
Configuration options for Power Save mode specific to the MFC-215C model.
Instructions for loading documents into the ADF, including paper specifications and restrictions.
Information on different paper types and their impact on print quality.
Suggestions for using specific paper types for optimal print results.
Details on paper weight, thickness, and sheet capacity.
Maximum capacity of the output tray and handling instructions for special papers.
Step-by-step instructions for loading paper and media into the tray.
Explanation of fax calling tones (CNG) and the handshake process for establishing communication.
Procedure for setting the machine's date and time for accurate fax logs.
How to switch between Tone and Pulse dialling modes.
Configuring the timer for returning to Fax mode after other operations.
Selecting the paper type for optimal print quality.
How to enter Fax mode and overview of dialling options.
Steps for manually dialling numbers using the machine's dial pad.
Using Speed-Dial numbers and the Fax Redial feature for efficient communication.
Methods for searching and retrieving stored fax numbers.
Information on sending colour faxes and their limitations.
Step-by-step guide for faxing documents loaded in the Automatic Document Feeder.
Combining settings like contrast and resolution for fax transmission.
How to adjust contrast for light or dark documents.
Sending the same fax message to multiple recipients.
Procedures for stopping broadcasts and enabling Overseas Mode for international faxes.
Configuring delayed batch transmission and standard polled transmit.
Procedure for establishing a password to enable the TX Lock feature.
Changing the TX Lock password and steps to turn the feature on or off.
Explanation of the different modes for receiving faxes and calls.
Guide to selecting the most suitable receive mode for your needs.
Configuring the machine for standard polling to retrieve faxes.
Setting up polling with secure codes and scheduling delayed polling.
Step-by-step guide to saving Speed-Dial numbers.
Storing access codes and credit card numbers for calls.
Inserting pauses in dialling sequences using Redial/Pause.
Configuring the machine to forward received faxes to another number.
Steps to use the Remote Access Code for retrieving fax messages.
Setting up reports for fax activity and transmission verification.
Options for customizing the transmission verification report details.
Introduction to the copying function and entering copy mode.
Step-by-step guide for making single copies.
Instructions for making multiple copies, including setting the number of copies.
A guide to quickly adjust copy settings like quality, enlargement, paper type, and layout.
Selecting copy quality settings for speed or image precision.
Selecting the paper type for optimal copy output.
Adjusting the paper size setting for copies.
Saving preferred copy speed or quality settings as default.
Setting the default brightness for all copy jobs.
Introduction to printing photos directly from digital camera media.
Selecting paper type and size for printing images.
Configuring print size and quantity for printed images.
Configuring default print speed and quality for images.
Setting default paper type and size for image printing.
Setting default brightness for image printing.
Enabling and customizing color enhancement for vivid images.
Setting default file formats for black & white scans.
Setting default file formats for color scans.
Overview of Printing, Scanning, ControlCenter2, Network Scanning, Remote Setup, and PC Faxing features.
Details on PhotoCapture Center™ features from software guides.
Details on Network Printing features from network guides.
Safety advice on plug use, extension cords, and proper grounding.
Instructions for disconnecting power in emergencies.
Warning against connecting to LANs susceptible to over-voltages.
Safety guidelines tailored for New Zealand users, including Telepermit and network compatibility.
Safety advice on plugs, grounding, and emergency power disconnection.
Advisory regarding telephone operation during power outages.
Warning about connecting to LANs prone to over-voltages.
Safety guidelines tailored for specific countries, including plug types and power sources.
Overview of troubleshooting common issues and interpreting error messages.
Steps for clearing document jams in the top and inside of the ADF unit.
Instructions for removing jammed paper from the paper tray.
Detailed steps to remove jammed paper from inside the machine.
Solutions for common printing problems like no output, poor quality, and blank pages.
Troubleshooting smudged prints, dirty platens, fax margin problems, and colour fax issues.
Solutions for dialling, fax reception, and fax transmission problems.
Troubleshooting for incoming calls, copying, scanning, and software-related difficulties.
Solutions for PhotoCapture and network connectivity problems.
Adjusting dial tone detection for faster fax sending.
Adjusting compatibility settings for improved modem speed and transmission.
Manual procedure to clean the print head for better print quality.
Steps for packing the machine, including print head parking and protective parts.
Instructions for cleaning the scanner glass and strip.
Information on Telstra FaxStream Duet for distinctive ringing in Australia.
Explanation of Caller ID service and its benefits for businesses and home users.
Procedures for reviewing and printing stored caller ID information.
Explanation of FaxAbility service for distinctive ringing in New Zealand.
How Caller ID works in Singapore and Hong Kong, including display and service variations.
Procedures for reviewing and printing caller ID lists for Singapore and Hong Kong.
Explanation of Caller ID in Singapore and Hong Kong, including display and service variations.
Procedures for reviewing and printing caller ID lists for Singapore and Hong Kong.
Handling calls from extension telephones using specific codes.
Operation details for Fax/Tel mode, including voice call handling.
Behavior of Fax/Tel mode when the machine is in power save.
Diagram showing external telephone connection to the machine.
Steps for connecting an external TAD, including ring settings.
Introduction to using the LCD and navigation keys for programming.
Guidance on using the menu table to understand machine programs.
Information on permanent storage of settings and loss of temporary settings.
Configuration settings for Mode Timer, Paper Type, Paper Size, Volume, Power Save, and LCD Contrast.
Settings for fax transmission, batch jobs, and quick-dial setup.
Configuration options for Transmission Verification Report and Journal Period.
Advanced remote fax management features for MFC-425CN.
Settings related to copying, including quality, brightness, contrast, and color adjustment.
Settings for PhotoCapture operations like print quality, paper, size, and brightness.
Adjusting contrast, color enhancement, cropping, and borderless printing.
Features for borderless printing and scanning documents to media cards.
Miscellaneous LAN settings and the option to reset network configurations.
Printing reports and configuring initial setup parameters like receive mode and date/time.
How to type text using the number keys for menu selections.
Techniques for inserting spaces and correcting text entry.
Method for entering repeated characters efficiently.
Definitions for terms starting with A, B, and C.
Overall specifications including memory, ADF, paper tray, and power consumption.
Physical dimensions and weight of the machine models.
Environmental conditions for operation and optimal print quality.
Information on paper types, sizes, and tray capacities.
Technical specifications for fax compatibility, modem speed, resolution, and dialling features.
Details on scanner colour, compliance, depth, resolution, speed, and size.
Information on printer drivers, resolution capabilities, and fonts.
Specifications for USB and LAN interfaces, including cable requirements.
Information about ink cartridges, service life, and replacement part numbers.
Details on LAN connection, supported protocols, and included utilities.
A printable card with procedures for remote fax reception and retrieval.
