Troubleshooting and Routine Maintenance
149
B
The network scanning feature does
not work.
<Windows
®
users>
Firewall settings on your PC may be rejecting the necessary network connection.
Follow the instructions below to configure the Firewall. If you are using a personal
Firewall software, see the User’s Guide for your software or contact the software
manufacturer.
For Windows
®
XP SP2 and Windows Vista
®
users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 user’s, please visit the Brother Solutions Center:
(http://solutions.brother.com
)
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
<Windows
®
users>
Firewall settings on your PC may be rejecting the necessary network connection.
Follow the instructions below to configure the Firewall. If you are using a personal
Firewall software, see the User’s Guide for your software or contact the software
manufacturer.
For Windows
®
XP SP2 and Windows Vista
®
users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 user’s, please visit the Brother Solutions Center:
(http://solutions.brother.com
)
Your computer cannot find your
machine.
<Windows
®
users>
Firewall settings on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
Touchscreen Difficulties
Difficulty Suggestions
The dial pad does not work when
entering numbers or characters.
Use the touchscreen buttons to enter information.
Network Difficulties (continued)
Difficulty Suggestions
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