Brother MFC-820CW - Document Jam

Troubleshooting and Routine Maintenance
103
c Press a or b to choose Service.
Press OK.
d Press a or b to choose
Data Transfer.
Press OK.
e Press a or b to choose
Report Trans..
Press OK.
f Enter the fax number to which Fax
Journal report will be forwarded.
g Press Black Start.
Document jam B
If a document is jammed, follow the steps
below.
Document can jam if they are not inserted or
fed properly, or if they are too long. Follow the
steps below to clear a document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
right or left.
d Close the ADF cover.
e Press Stop/Exit.
Document is jammed inside the ADF
unit
B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
left.
d Close the document cover.
e Press Stop/Exit.