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Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting page at support.brother.com.
• (MFC-J4440DW/MFC-J4540DW)
If the touchscreen displays errors and your Android
™
device supports the NFC feature, touch your
device to the NFC symbol on the control panel and browse the latest FAQs from your device. (Your
mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set to On.
• Related Information references are at the bottom of this page.
>> MFC-J4340DW
>> MFC-J4440DW/MFC-J4540DW
MFC-J4340DW
Error Message
Cause Action
Absorber NearFull
The ink absorber box is nearly full. The ink absorber box must be replaced
soon. Contact Brother customer service or
your local Brother dealer.
The ink absorber box absorbs the small
amount of ink emitted during print head
cleaning.
B&W Print Only
One or more of the colour ink cartridges
have reached the end of their lives.
You can use the machine in monochrome
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the LCD,
each operation works in the following way:
• Printing
If the media type is set to Plain Paper
and you selected Greyscale in the
printer driver, you can use the machine
as a monochrome printer.
• Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
• Faxing
If the paper type is set to Plain
Paper, the machine will receive and
print the faxes in monochrome.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
Although the Cause column lists options
for using the machine after this error
appears, you will not be able to use the
machine until you replace one or more of
the ink cartridges under the following
condition:
If you unplug the machine or remove the
ink cartridge.
BT Call Sign On
BT Call Sign is set to On. You cannot
change the Receive Mode from Manual to
another mode.
Set BT Call Sign to Off.
See Related Information: Enable the
Machine to Work with BT Call Sign (with
Your External Telephone only).
Cannot Clean XX
Cannot Start XX
The machine has a mechanical problem.
-OR-
Open the scanner cover and remove any
foreign objects and paper scraps from
439
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