Brother MFC-J4340DW User Manual

Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the chart.
You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page
at support.brother.com.
Connection Error
Error Messages
Cause Action
(MFC-J4340DW)
Connection Error 02
(MFC-J4440DW/MFC-J4540DW)
Connection Error 02
The machine is not connected to a
network.
(MFC-J4340DW)
• Verify that the network connection
is good.
• If WEB was pressed soon after
the machine was turned on, the
network connection may not have
been established yet. Wait and try
again.
(MFC-J4440DW/MFC-J4540DW)
• Verify that the network connection
is good.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J4340DW)
Connection Error 03
(MFC-J4440DW/MFC-J4540DW)
Connection Error 03
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
(MFC-J4340DW)
• Confirm that network settings are
correct, or wait and try again later.
• If WEB was pressed soon after
the machine was turned on, the
network connection may not have
been established yet. Wait and try
again.
(MFC-J4440DW/MFC-J4540DW)
• Confirm that network settings are
correct, or wait and try again later.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J4340DW)
Connection Error 07
(MFC-J4440DW/MFC-J4540DW)
Connection Error 07
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
456

Brother MFC-J4340DW Specifications

General

N-up printing	2, 4, 9, 16
Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	20 ipm
Print speed (ISO/IEC 24734) color	19 ipm
Time to first page (black, normal)	5.8 s
Time to first page (color, normal)	5.9 s
Duplex print speed (ISO/IEC 24734) mono	10 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, draft quality, A4/US Letter)	35 ppm
Print speed (color, draft quality, A4/US Letter)	29 ppm
Print speed (black, normal quality, A4/US Letter)	- ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10.5 s
Time to first copy (color, normal)	13 s
Scan to	E-mail, FTP, File, Image, Network folder, OCR, PC, USB
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	30 bit
Maximum scan area	213.9 x 295 mm
Output color depth	24 bit
Duplex scanning mode	Manual
Maximum scan resolution	19200 x 19200 DPI
Faxing	Color faxing
Fax memory	180 pages
Fax transmission speed	14400 sec/page
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Print, Scan
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 2000 pages per month
Number of print cartridges	4
Total input capacity	150 sheets
Total output capacity	100 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	20 sheets
Envelopes sizes	C5, Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18 cm
Duplex media weight	64 - 105 g/m²
Paper tray media types	Glossy paper, Plain paper, Recycled paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO C-series sizes (C0...C9)	C5
Multi-Purpose Tray media weight	64 - 300 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	64-bit WEP, 128-bit WEP, EAP-FAST, EAP-TLS, EAP-TTLS, PEAP, SSID, SSL/TLS, WPA-PSK, WPA2-PSK
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(AutoIP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, CustomRawPort/ Port9100, IPP, SNMPv1/v2c, TFTPserver, ICMP, Web Services(Print/Scan), SNTP Client, HTTPServer
Supported network protocols (IPv6)	NDP, RA, mDNS, LLMNRResponder, DNS Resolver, LPR/LPD, Custom Raw Port/ Port9100, IPP, SNMPv1/v2c, TFTPserver, WebServices (Print/Scan), SNTP Client, ICMPv6, HTTPServer
Cables included	AC
Maximum scan area (ADF)	213.9 x 353.6 mm
USB 2.0 ports quantity	2
Internal memory	128 MB
Sound pressure level (printing)	57 dB
Display	LCD
Control type	Buttons
Product color	White
Display diagonal	1.8 \
Market positioning	Home & office
Power consumption (off)	0.2 W
Power consumption (ready)	3.5 W
Power consumption (sleep)	1.2 W
Power consumption (average operating)	21 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	Blue Angel
Package depth	242 mm
Package width	495 mm
Package height	455 mm
Package weight	10700 g
Pallet GTIN (EAN/UPC)	4977766808439
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	343 mm
Width	435 mm
Height	180 mm
Weight	8800 g