Brother MFC-J4340DW

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• Error and Maintenance Messages

• Paper Handling and Printing Problems

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Table of Contents2
Before You Use Your Machine8
Definitions of Notes9
Trademarks10
Open Source Licensing Remarks11
Copyright and License12
Important Notes13
Introduction to Your Machine14
Before Using Your Machine15
Control Panel Overview16
LCD Overview20
Touchscreen LCD Overview21
Settings Screen Overview24
Navigate the Touchscreen26
Set the Ready Screen27
Set Default Function Screens28
Enter Text on Your Brother Machine29
Access Brother Utilities (Windows)31
Uninstall the Brother Software and Drivers (Windows)32
USB / Ethernet Port Locations on Your Brother Machine33
Paper Handling34
Load Paper35
Load Paper in Paper Tray #1 / Paper Tray #236
Load Paper in the Manual Feed Slot45
Unprintable Area48
Paper Settings49
Acceptable Print Media53
Load Documents59
Load Documents in the Automatic Document Feeder (ADF)60
Load Documents on the Scanner Glass62
Unscannable Area63
Print64
Print from Your Computer (Windows)65
Print a Photo (Windows)66
Print a Document (Windows)67
Cancel a Print Job (Windows)68
Print more than One Page on a Single Sheet of Paper (N in 1) (Windows)69
Print as a Poster (Windows)70
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Windows)71
Print as a Booklet Automatically (Windows)74
Print a Colour Document in Greyscale (Windows)76
Prevent Smudged Printouts and Paper Jams (Windows)77
Use a Preset Print Profile (Windows)78
Change the Default Print Settings (Windows)81
Print Settings (Windows)82
Print from Your Computer (Mac)86
Print Using Brother Iprint&Scan (Windows/Mac)87
Print Photos or Documents Using Brother Iprint&Scan (Windows/Mac)88
Print on both Sides of the Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing)(Windows/Mac)90
Print more than One Page on a Single Sheet of Paper Using Brother Iprint&Scan (N in 1) (Windows/Mac)92
Print a Colour Document in Greyscale Using Brother Iprint&Scan (Windows/Mac)93
Print Photos Directly from a USB Flash Drive94
Compatible USB Flash Drives95
Important Information about Photo Printing96
Print Photos from a USB Flash Drive on the Brother Machine97
Print an Email Attachment105
Scan107
Scan Using the Scan Button on Your Machine108
Scan Photos and Graphics109
Save Scanned Data to a Folder as a PDF File112
Save Scanned Data to a USB Flash Drive115
Scan Multiple Business Cards and Photos (Auto Crop)118
Scan to an Editable Text File Using OCR119
Save Scanned Data as an Email Attachment122
Scan to FTP125
Scan to SSH FTP (SFTP)129
Scan to Network (Windows)136
Scan to Sharepoint140
Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10)144
Change Scan Settings Using Brother Iprint&Scan148
Scan Using Brother Iprint&Scan (Windows/Mac)149
Scan from Your Computer (Windows)150
Scan Using Nuance ™ Paperport ™ 14SE or Other Windows Applications151
Scan Using Windows Fax and Scan156
Scan from Your Computer (Mac)160
Configure Scan Settings Using Web Based Management161
Set the Scan Job Email Report Using Web Based Management162
Copy163
Copy a Document164
Enlarge or Reduce Copied Images166
Sort Copies168
Make Page Layout Copies (N in 1 or Poster)169
Copy on both Sides of the Paper (2-Sided Copy)173
Copy an ID Card176
Copy Settings178
Fax182
Send a Fax183
Send a Fax from Your Brother Machine184
Send a Fax Manually187
Send a Fax at the End of a Conversation188
Send the same Fax to more than One Recipient (Broadcasting)189
Send a Fax in Real Time192
Send a Fax at a Specified Time (Delayed Fax)193
Change the Fax Auto Redial Setting194
Cancel a Fax in Progress195
Check and Cancel a Pending Fax196
Fax Options197
Receive a Fax199
Receive Mode Settings200
Set Fax Detect206
Fax Preview207
Shrink Page Size of an Oversized Incoming Fax211
Set the Fax Receive Stamp212
Receive a Fax at the End of a Telephone Conversation213
Memory Receive Options214
Remote Fax Retrieval222
Voice Operations and Fax Numbers228
Voice Operations229
Store Fax Numbers231
Set up Broadcasting Groups238
Telephone Services and External Devices243
Use BT Call Sign244
Caller ID246
Set the Telephone Line Type248
Voice over Internet Protocol (Voip/Telephone Line Interference)250
External TAD (Telephone Answering Device)251
External and Extension Telephones255
Fax Reports261
Set the Transmission Verification Report's Style262
Set the Fax Journal's Interval Period263
Pc-Fax265
PC-FAX for Windows266
PC-FAX for Mac285
Network286
Supported Basic Network Features287
Configure Network Settings288
Configure Network Settings Using the Control Panel289
Wireless Network Settings290
Use the Wireless Network291
Use Wi-Fi Direct309
Enable/Disable Wireless LAN314
Print the WLAN Report315
Network Features319
Print the Network Configuration Report320
Configure and Operate LDAP Search321
Synchronize Time with the SNTP Server Using Web Based Management325
Reset the Network Settings to Factory Default328
Brother Management Tools329
Security330
Before Using Network Security Features331
Configure Certificates for Device Security332
Supported Security Certificate Features333
Step by Step Guide for Creating and Installing a Certificate334
Create a Self-Signed Certificate335
Create CSR and Install a Certificate from a Certificate Authority (CA)336
Import and Export the Certificate and Private Key340
Import and Export a CA Certificate343
Manage Multiple Certificates346
Use SSL/TLS347
Introduction to SSL/TLS348
Manage Your Network Machine Securely Using SSL/TLS351
Print Documents Securely Using SSL/TLS356
Use Snmpv3358
Manage Your Network Machine Securely Using Snmpv3359
Use Ipsec361
Introduction to Ipsec362
Configure Ipsec Using Web Based Management363
Configure an Ipsec Address Template Using Web Based Management365
Configure an Ipsec Template Using Web Based Management367
Use IEEE 802.1X Authentication for a Wired or a Wireless Network376
What Is IEEE 802.1X Authentication377
Configure IEEE 802.1X Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)378
IEEE 802.1X Authentication Methods380
Use Active Directory Authentication381
Introduction to Active Directory Authentication382
Configure Active Directory Authentication Using Web Based Management383
Log on to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication)385
Use LDAP Authentication386
Introduction to LDAP Authentication387
Configure LDAP Authentication Using Web Based Management388
Log on to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)389
Use Secure Function Lock 3.0390
Before Using Secure Function Lock 3.0391
Configure Secure Function Lock 3.0 Using Web Based Management392
Scan Using Secure Function Lock 3.0393
Configure Public Mode for Secure Function Lock 3.0394
Additional Secure Function Lock 3.0 Features395
Register an External IC Card Reader396
Send an Email Securely397
Configure Email Sending Using Web Based Management398
Send an Email with User Authentication399
Send an Email Securely Using SSL/TLS400
Lock the Machine Settings from the Control Panel401
About Using TX Lock402
Mobile/Web Connect406
Brother Web Connect407
Brother Web Connect Overview408
Online Services Used with Brother Web Connect411
Set up Brother Web Connect413
Scan and Upload Documents Using Brother Web Connect421
Upload a Document from an External Memory Device Using Brother Web Connect423
Download and Print Documents Using Brother Web Connect424
Download and Save a Document to an External Memory Device Using Brother Web Connect428
Faxforward to Cloud or E-Mail429
Airprint432
Airprint Overview433
Before Using Airprint (Macos)434
Print Using Airprint435
Scan Using Airprint (Macos)438
Send a Fax Using Airprint (Macos)439
Mopria ™ Print Service and Mopria ™ Scan440
Brother Mobile Connect441
Print with Near-Field Communication (NFC)442
Brother Iprint&Scan for Windows and Mac443
Brother Iprint&Scan Overview for Windows and Mac444
Troubleshooting445
Error and Maintenance Messages446
Transfer Your Faxes or Fax Journal Report459
Error Messages When Using the Brother Web Connect Feature463
Document Jams465
Document Is Jammed in the Top of the ADF Unit466
Document Is Jammed Inside the ADF Unit467
Remove Paper Scraps Jammed in the ADF468
Printer Jam or Paper Jam469
Paper Is Jammed Inside and in the Front of the Machine (Jam Inside/Front)470
Paper Is Jammed in the Front of the Machine (Jam Front)476
Paper Is Jammed in the Back of the Machine (Jam Rear / Jam Tray2)480
If You Are Having Difficulty with Your Machine483
Paper Handling and Printing Problems484
Telephone and Fax Problems490
Other Problems496
Network Problems498
Airprint Problems506
Check the Machine Information507
Reset Your Machine508
Reset Functions Overview509
Routine Maintenance510
Replace the Ink Cartridges511
Clean Your Brother Machine514
Clean the Scanner515
Clean the Print Head from Your Brother Machine517
Clean the Print Head Using Web Based Management519
Clean the Print Head from Your Computer (Windows)520
Clean the Machine's LCD522
Clean the Outside of the Machine523
Clean the Machine's Printer Platen525
Clean the Paper Feed Rollers526
Clean the Base Pad528
Clean the Paper Pick-Up Rollers for Paper Tray #1530
Clean the Paper Pick-Up Rollers for Paper Tray #2532
Check Your Brother Machine533
Check the Print Quality534
Check the Print Alignment from Your Brother Machine537
Check the Ink Volume539
Monitor Machine Status from Your Computer (Windows)541
Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)546
Correct the Paper Feed to Clear Vertical Lines548
Change the Print Options to Improve Your Print Results549
Pack and Ship Your Machine550
Machine Settings552
Change Machine Settings from the Control Panel553
In the Event of Power Failure (Memory Storage)554
General Settings555
Save Your Favourite Settings as a Shortcut570
Print Reports576
Settings and Features Tables579
Change Machine Settings Using Web Based Management604
What Is Web Based Management605
Access Web Based Management606
Set or Change a Login Password for Web Based Management608
Set up Your Machine's Address Book Using Web Based Management609
Appendix610
Specifications611
Supply Specifications619
Information Regarding Recycled Paper621
Brother Help and Customer Support622

Brother MFC-J4340DW

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