66
Disconnected The other person or other person's
fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic (for VoIP). (See
Telephone line interference / VoIP
on page 92.)
Document Jam The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF on page 21.)
(See Document jam on page 73.)
High Temperature The room temperature is too high. After lowering the room temperature,
allow the machine to cool down to
room temperature and then try again.
Ink Absorber Full The ink absorber box or flushing box
is full. These components are
periodic maintenance items that may
require replacement after a period of
time to ensure optimum performance
from your Brother machine. Because
these components are periodic
maintenance items, the replacement
is not covered under the warranty.
The need to replace these items and
the time period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans itself
upon power up. The use of
non-Brother ink may cause frequent
cleanings because non-Brother ink
could cause poor print quality, which
is resolved by cleaning. The more
cleaning the machine requires, the
faster these boxes will fill up.
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
The ink absorber box or flushing box
will need to be replaced. Contact
Brother Customer Service or your
local Brother Authorised Service
Centre to have your machine
serviced.
Other reasons for cleaning are:
1 After a paper jam has been
cleared, the machine
automatically cleans itself before
the next received fax is printed.
2 The machine automatically cleans
itself after sitting idle for more than
30 days (infrequent use).
3 The machine automatically cleans
itself after ink cartridges of the
same colour have been replaced
12 times.
Error Message Cause Action
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