Brother MFC-J470DW User Manual

Troubleshooting
71
B
Wrong Paper Size The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper
size you are using.
1 Check that the paper size you
choose matches the size of paper
in the tray.
(See Paper Size on page 17.)
2 Make sure you loaded the paper
in a Portrait position, by setting
the paper guides at the indicators
for your paper size. (See Loading
paper and other print media
on page 11.)
3 After you have checked the paper
size and the paper position, press
Mono Start or Colour Start.
If you are printing from your
computer, make sure the paper size
you choose in the printer driver
matches the size of paper in the tray.
(See Software and Network User’s
Guide.)
Error Message Cause Action

Brother MFC-J470DW Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Duplex print speed (ISO/IEC 24734) mono	3 ipm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	4
Copy speed (black, normal quality, A4)	5 cpm
Scan to	Cloud, E-mail, File, Image, OCR
Scanner type	ADF scanner
Grayscale levels	256
Input color depth	30 bit
Output color depth	24 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax transmission speed	7 sec/page
Fax speed dialing (max numbers)	40
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	2500 pages per month
Recommended duty cycle	50 - 1000 pages per month
Page description languages	GDI
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Envelopes sizes	10, C5, DL, Monarch
Photo paper sizes	10x15, 13x18 cm
Maximum print size	210 x 297 mm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper, Transparencies
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black
Display diagonal	1.8 \
Market positioning	Home & office
Standard interfaces	USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, WPA-PSK, WPA2-PSK
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Compatible memory cards	MMC Mobile, MMC+, MS Duo, MS Micro (M2), MS PRO, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (standby)	3.5 W
Power consumption (PowerSave)	1.1 W
Power consumption (average operating)	18 W
Package depth	456 mm
Package width	478 mm
Package height	244 mm
Package weight	10700 g
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	Blue Angel, ENERGY STAR
Fax compatibility	ITU-T G3

Weight and Dimensions

Depth	374 mm
Width	410 mm
Height	180 mm