Brother MFC-L2713DW User Manual

2-105
Confidential
4.11 Troubleshooting for Document Feeding Problems
4.11.1No document is fed
<User Check>
• Set the document properly and check that the display on the LCD changes.
• Check that the number of paper set has not exceeded the upper limit in the document tray.
• Check that the ADF cover is closed correctly.
4.11.2Multiple documents are fed
<User Check>
• Check that the thickness of the document is 64 to 105 g/m
2
.
• Check that the number of paper set has not exceeded the upper limit in the document tray.
Step Cause Remedy
1
Document detection actuator
coming off
Reattach the document detection actuator.
2
Connection failure of the ADF
motor harness
Reconnect the ADF motor harness.
3
Boss to push the ADF cover
sensor of the ADF cover
Replace the ADF cover ASSY.
4
Document separate roller
failure
Replace the document separate roller ASSY.
5 Damaged ADF drive gear Replace the ADF unit.
6 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Abrasion of ADF separation
pad
Replace the ADF separation pad.

Brother MFC-L2713DW Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Resolution	Up to 2400 x 600 dpi
Automatic Duplex Printing	Yes
Paper Input Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 15, 000 pages
Memory	64 MB
Processor	600 MHz
Scan Resolution	Up to 1200 x 1200 dpi
Fax Speed	33.6 kbps
Dimensions	410 x 398.5 x 318.5 mm
Weight	11.8 kg
Print Speed	30 ppm
Display	2-line LCD
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print