6-26
Trouble Action to be taken
(15) Dirt back of paper At the printer side
Clean the pressure roller in the heat-fixing unit. Replace the heat-
fixing unit.
Replace the drum unit.
Replace the high-voltage power supply PCB.
(16) Poor fixing At the printer side
Instruct the user to use paper of the recommended weight (less
than 36 lb./m
2
).
Clean the toner sensors (LED and light-receiver).
Replace the toner cartridge.
Replace the drum unit.
Check the fitting of the heater thermistor. Replace the heat-fixing
unit.
Replace the low-voltage power supply PCB.
(17) Ghost At the printer side
Instruct the user to use paper of the recommended weight (less
than 36 lb./m
2
).
Replace the drum unit.
Replace the high-voltage power supply PCB.
(18) Black spots At the printer side
Gently wipe off the surface of the photo-sensitive drum with a
cotton swab.
Replace the drum unit.
Replace the heat-fixing unit.
Replace the high-voltage power supply PCB.
(19) Light rain At the printer side
Replace the drum unit.
Replace the high-voltage power supply PCB.