Problem Solution
Depending on your computer's or mobile device's operating system,
the printer connects via Bluetooth only when receiving data. The
Bluetooth indicator is lit in blue while receiving data, and it will
start flashing when data reception is complete.
- (PJ-883) Check that the Bluetooth and Wi-Fi indicator is lit in
blue or cyan .
When the Bluetooth and Wi-Fi indicator
is lit in cyan , Wi-Fi
may be connected, but Bluetooth may not be connected.
If the Bluetooth and Wi-Fi indicator is flashing or turned off, the
Bluetooth connection is not established.
To establish a Bluetooth connection, see Related Topics: Connect the
Printer to a Computer Using Bluetooth Connection.
Depending on your computer's or mobile device's operating system,
the printer connects via Bluetooth only when receiving data. The
Bluetooth and Wi-Fi indicator is lit in blue or cyan while
receiving data, and it will start flashing when data reception is
complete.
2. Specify the correct Bluetooth settings in the Printer Setting Tool.
For more information, see Related Topics: Change Printer Settings Using
the Printer Setting Tool (Windows).
For more information, see Related Topics: Change Printer Settings Using
the Printer Setting Tool (Mac).
With a Wi-Fi connection (PJ-883):
1. Check that the Bluetooth and Wi-Fi indicator
is lit in green or
cyan .
When the Bluetooth and Wi-Fi indicator is lit in cyan , Bluetooth
may be connected, but Wi-Fi may not be connected.
If the Bluetooth and Wi-Fi indicator
is flashing or turned off, the Wi-
Fi connection is not established.
To establish a Wi-Fi connection, see Related Topics: Connect the Printer
to a Computer Using Wi-Fi.
2. Specify the correct Wi-Fi settings in the Printer Setting Tool.
For more information, see Related Topics: Change Printer Settings Using
the Printer Setting Tool (Windows).
For more information, see Related Topics: Change Printer Settings Using
the Printer Setting Tool (Mac).
Pages Are Partially Printed
Problem Solution
The Data indicator turns off while a
page remains in the printer
.
•
The computer or mobile device may not have sent a full page of data.
T
ry printing the document again.
•
The computer or mobile device may have sent the wrong page size
information, or the size of the loaded paper is wrong. Check the paper
size settings in the application, the Printer Setting T
ool, and printer driver
to make sure the specified paper size matches the paper that is loaded.
•
T
ry pressing the Feed button to feed the paper manually.
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